Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why do scrambled letters and numbers appear as I type?

  • 2 replies
  • 2 have this problem
  • 22 views
  • Last reply by cor-el

momlet
momlet
more options

Whatever I type, the letters and numbers do not show up correctly, i.e., as I have typed them. Instead, what appears are strange letters, numbers, and symbols that have no correlation to anything. Right now, as I type, I am forced to utilize the onscreen keyboard in order for letters to show up as letters instead of =kl;wrxw=p6`16q, for example. This only happens using Firefox, by the way, so I know it is neither a keyboard nor computer issue.

Thank you.

Whatever I type, the letters and numbers do not show up correctly, i.e., as I have typed them. Instead, what appears are strange letters, numbers, and symbols that have no correlation to anything. Right now, as I type, I am forced to utilize the onscreen keyboard in order for letters to show up as letters instead of =kl;wrxw=p6`16q, for example. This only happens using Firefox, by the way, so I know it is neither a keyboard nor computer issue. Thank you.

All Replies (2)

FredMcD
FredMcD
more options

What's your computer system and Firefox version?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that the font is corrupted.

What font is Firefox using to display these letters?

You can right-click and select "Inspect Element" to open the Inspector ("3-bar" menu button or Tools -> Web Developer) with this element selected. You can check the font used for selected text in the Font tab in the right pane of the Inspector. Set devtools.fontinspector.enabled to true on the about:config page to enable the Font tab.