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Plugins up-to-date check doesn't work

  • 3 replies
  • 5 have this problem
  • 12 views
  • Last reply by philipp

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When clicking "Check to see if your plugins are up to date" I get only this page text

https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update

with no information of my plugins. Why is that, please?

When clicking "Check to see if your plugins are up to date" I get only this page text https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update with no information of my plugins. Why is that, please?

Chosen solution

hello, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team now, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

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ericrose said

When clicking "Check to see if your plugins are up to date" I get only this page text https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update with no information of my plugins. Why is that, please?

i have the same problem....

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i have the same problem....

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Chosen Solution

hello, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team now, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...