Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Printing option "scale" doesn't work

Hi, I recently switched to Firefox and I have run into a problem. While printing a pdf on the "more setting" menu the percentage scale doesn't actually work. First of all the preview doesn't change when trying different scales, I thought that it might have been a preview problem and I've tried to print anyway finding out that also the printed result wasn't correct. I often use this feature and I will be grateful if you are able to help me. Thanks

Hi, I recently switched to Firefox and I have run into a problem. While printing a pdf on the "more setting" menu the percentage scale doesn't actually work. First of all the preview doesn't change when trying different scales, I thought that it might have been a preview problem and I've tried to print anyway finding out that also the printed result wasn't correct. I often use this feature and I will be grateful if you are able to help me. Thanks

All Replies (3)

Hello

How to print web pages in Firefox. https://support.mozilla.org/en-US/kb/how-print-web-pages-firefox

You can visit, advanced search. https://bugzilla.mozilla.org/query.cgi?format=advanced

https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla If you wish, you can file a bug report.

A case ? https://bugzilla.mozilla.org/show_bug.cgi?id=1711659#c9

A test, i verified Scale, and, apparently, it works.

First of all, thanks a lot for your time. Actually I forgot to specify that the problem arise when trying a scale that is above 100%. From 1 to 100 it works fine but when trying to go beyond it doesn't work. I just saw that others had the same problem here https://support.mozilla.org/en-US/questions/1421734. I Here attached two screenshot from firefox and also one from chrome were it shows the result i would like to have. I will evaluate to send a bug report if I'm not able to find a solution. Thanks again

I don't know why upscaling is ignored for PDFs. I saw some bugs related to scaling, but this issue wasn't addressed. You could file a new bug: https://bugzilla.mozilla.org/ UPDATE: The above-referenced bug 1711659 says that scaling is only honored between 1 and 63% for reasons that hopefully are fixable.

Note: if you use Custom margins for normal pages, when printing a PDF you need to manually change the Margins setting to Default or None to prevent custom margins being applied.

Okulungisiwe ngu jscher2000 - Support Volunteer

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.