I-Firefox Community Forum

Wrestling to sign in again with Firefox! When I found settings it was set to Chrome, NOT what I want!

I want the Firefox

Chrome stealing our stuff? Probably. They have sticky hands! When will this get corrected?

HOW do I get the FireFox browser back?

After changing from windows 10 to Chromebox, I thought I was ready to have Firefox just as it was. I had an account recovery key and expected no problems. When downloading Firefox I wasn't asked for the recovery key only my password. The Firefox page is almost unusable. Please help me to regain what I had before.

Hi,

In the last two weeks, I cannot access Outlook live via Mozilla (it is fine on Chrome on the same pc, although I prefer not using that) - it comes up with a 403 error. Also, but for slightly longer (maybe 3 months), I cannot access Canva on Firefox, as it comes up with a 'This browser is unsupported, download the desktop client. You are using an old version or a browser that we do not support. To continue using Canva, please download the desktop client. Download for Windows 10 or later' page.

The only way I can access Outlook and briefly access Canva (apart from using Chrome) is to clear all history - cookies, cache, browsing etc. If it were a matter of doing this once, it would be a ball-ache (who wants to type in their user name and password repeatedly to every single website you use habitually?), but I could deal with it. But it is every time I close my pc down and reboot.

I am not uber techy, so please be kind and provide super easy steps an idiot could follow. Many thanks

PS am on a desktop PC running windows 11 Pro vers 24H2.

Hello, since about 2 months, my Firefox stops working: message "not working", now it becomes very frequent, almost each day. What is happening and how I can solve the problem? Thanks for help in advance. Theo Köppen@gmail.com

After restarting the browser, open tabs are not saved even though this option is enabled in the settings. Could you fix this? I’d also like videos to automatically switch to picture-in-picture mode when changing to another tab, without having to press a button for it.

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

Hello!

My 1Password Extension now requires me to click the 1Password icon at the far right of the Firefox nav bar. This, rather than simply autofilling the field(s) in question. In other words, it no longer "calls" 1Password and picks the correct, corresponding record in 1P, asking to confirm the autofill.

This is a new behavior that seems to coincide with a recent Firefox update and/or update to MACOS 26, but I can't be sure.

I absolutely detest this new 'functionality'.

Could this bee (: something wrong and not intentional?

Hello!

My 1Password Extension now requires me to click the 1Password icon at the far right of the Firefox nav bar. This, rather than simply autofilling the field(s) in question. In other words, it no longer "calls" 1Password and picks the correct, corresponding record in 1P, asking to confirm the autofill.

This is a new behavior that seems to coincide with a recent Firefox update and/or update to MACOS 26, but I can't be sure.

I absolutely detest this new 'functionality'.

Could this bee (: something wrong and not intentional?

Hi, I just want to tell the support that new version, 144.0 on 9th October 2025, has some glitch on my HP Chromebook 11 G5 EE. It will auto close when I try to open the Mozilla browser. So, I have to uninstall 144.0 and install 143.0 version which does not have issue auto close on my chromebook. Please look into this. Thanks.

I have a desktop PC with Windows 11 and Firefox 144.0 (64-bit).

In Firefox, when I click the three horizontal lines in the upper-right corner of the page, and click on "History", no sites are shown.

How do I get Firefox to keep the history of the sites I visit?

Hello, "geschichten die zum nachdenken anregen" is missing on the start page of my german version of Firefox, "Gesponserte Inhalte" in preferences also. I did some cleaning and resetting but the problem persists. Thanks for helping, Gero

A few days ago, my Firefox browser stopped clearing browsing data, cookies, history, cache. I am using a custom-built desktop computer with Windows 10 Home, Firefox v. 143.0.4. What is the setting I need to change so this will start clearing data again? The "Clear data and cookies" no longer works, and my search has brought up no other options that I have found. I need simple instructions, please.

Just bought a Chromebook and was surprised to find that only the phone version of Firefox is available for use on Chrome laptops. Any timeline for a laptop version of Firefox for Chrome?

Mozilla Firefox freezes for 5 to 6 seconds when downloading / saving files or changing the default "Save to" location.

Other programs (i.e. MS Word, MS Excel, Chrome) don't suffer from the same issue.

• I have mapped drives from my NAS on the same network.
• "Automatic Destinations" folder has been cleared
• Looking at the performance stats in Task Manager, CPU and memory usage values are normal.
• Antivirus / firewall software disabled to no affect

Here is the profiler.firefox.com report: https://www.idrive.com/idrive/sh/sh?k=a2a6j1j3o3