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I keep getting PR_CONNECT_RESET_ERROR on websites I have used for more than ten years. How can I or you fix it please.

I keep getting PR_CONNECT_RESET_ERROR on websites I have used for more than ten years. How can I or you fix it please.

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The "PR_CONNECT_RESET_ERROR" in Firefox indicates that the connection to the server was closed by the other side.

Your antivirus software or firewall may be blocking the connection. Try to disable your antivirus or firewall to see if the error goes away.

or

If you're using a VPN it could be causing connection problem. Try to disable and check.

Buza umbuzo

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