Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.
Okugcinwe kunqolobane

Can't open websites

SuMo Bot replied
jbuellbus

Suddenly my Firefox browser won't open popular websites, such as Schwab, Facebook and Wells Fargo. It displays an error message that the site uses Java, and that I need to enable javascript. When I check in Settings, javascript is already enabled. I tried restarting and reinstalling without success. When I use the Chrome browser the sites work normally.

Suddenly my Firefox browser won't open popular websites, such as Schwab, Facebook and Wells Fargo. It displays an error message that the site uses Java, and that I need to enable javascript. When I check in Settings, javascript is already enabled. I tried restarting and reinstalling without success. When I use the Chrome browser the sites work normally.
Ama-screenshot ananyekiwe

All Replies (2)

I have accounts with WF and have no issues there, Schwab comes up for me (see screenshot), and I don't do Facebook.

Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Also, a full browser screenshot is more useful than using that built in option from Mozilla for screenshots. It only show what's in the browser when the issue is usually add-ons that are not shown.