Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't delete my Firefox account

  • 2 uphendule
  • 0 zinale nkinga
  • 29 views
  • Igcine ukuphendulwa ngu vivek95148

vivek95148
vivek95148
more options

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address. Now I can't use my Outlook email address to create a new Firefox account either.

Isisombululo esikhethiwe

Never mind, it appears that Mozilla was sending the verification codes to my Yahoo email address with the Outlook email address CC'd. I was able to make the Outlook email address the primary email address and remove the Yahoo email address.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

Dropa
Dropa
  • Top 10 Contributor
more options

Unfortunately you will have to recreate the yahoo email in order to remove the sync options or disable sync for any connected devices. Without the primary email gone there nothing can be done here. As to outlook since that isn't the primary and you can reset the password that firefox account is basically a lost account.

vivek95148
vivek95148 Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

Never mind, it appears that Mozilla was sending the verification codes to my Yahoo email address with the Outlook email address CC'd. I was able to make the Outlook email address the primary email address and remove the Yahoo email address.

Okulungisiwe ngu vivek95148