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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Elements take very long to load after clicking on them

  • 3 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

wuqd
wuqd
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To Whom It May Concern,

when browsing on certain websites, some elements take very long to load. Here is an example of the issue: https://puu.sh/J3hYt/1c315cc64a.mp4

On other browsers such as Google Chrome these elements load instantly after clicking on them.

I have uninstalled all addons and accepted all cookies, I also tried to disable hardware acceleration, all to no avail.

Best regards,

wuqd

To Whom It May Concern, when browsing on certain websites, some elements take very long to load. Here is an example of the issue: https://puu.sh/J3hYt/1c315cc64a.mp4 On other browsers such as Google Chrome these elements load instantly after clicking on them. I have uninstalled all addons and accepted all cookies, I also tried to disable hardware acceleration, all to no avail. Best regards, wuqd

All Replies (3)

wuqd
wuqd Umnikazi wombuzo
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Hello Dropa and thank you for answering,

the issue persists in private mode. Sites do load quickly, but certain interactive elements, as shown in the video, do take very long to load and sometimes do not load at all. Here is a video of the issue once again: https://puu.sh/J3tTx/f3f4feb13f.mp4


Thanks and best regards,

wuqd

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window