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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Since loading Version 100.0 of Firefox I am unable to open my Onedrive files online.

  • 1 baphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu FredMcD

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The page https://onedrive.live.com/ just hangs,as does my personal account page, though they open fine in Edge, so clearly it is a Firefox problem and very frustrating.

The page https://onedrive.live.com/ just hangs,as does my personal account page, though they open fine in Edge, so clearly it is a Firefox problem and very frustrating.

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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