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Inconsistent UI display language

Kuphostiwe

After updating, various interface elements are shown in German (see attached screenshot), despite Firefox UI display language being set to English.

After updating, various interface elements are shown in German (see attached screenshot), despite Firefox UI display language being set to English.

Isisombululo esikhethiwe

The problem has been resolved by restarting in safe mode and then restarting Firefox normally.

thank you all for your patience and help.

Funda le mpendulo ngokuhambisana nalesi sihloko 1
Isicaphuno

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Eminye Imininingwane

Umnikazi wombuzo

Screenshot documenting the UI errors.

Screenshot documenting the UI errors.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
FredMcD
  • Top 10 Contributor
4194 izisombululo 58530 izimpendulo
Kuphostiwe

Install the proper language from; Download Firefox For All languages And Systems {web link}

Install the proper language from; '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems]''' {web link}
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

Hi Fred, I've installed the English language version of Firefox (which had already been installed anyways) but the issue has not been resolved. Despite English being designated as the "language used to display menus, messages, and notifications" - areas of the UI continue to be shown in German, as documented in the attached screenshot. These areas include menus opened by right click, the Firefox menu, bookmarks and assorted textual elements as documented above.

Hi Fred, I've installed the English language version of Firefox (which had already been installed anyways) but the issue has not been resolved. Despite English being designated as the "language used to display menus, messages, and notifications" - areas of the UI continue to be shown in German, as documented in the attached screenshot. These areas include menus opened by right click, the Firefox menu, bookmarks and assorted textual elements as documented above.
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Isicaphuno
FredMcD
  • Top 10 Contributor
4194 izisombululo 58530 izimpendulo
Kuphostiwe

Do you have any language packs installed? Remove them.

What is your location? Are you outside an English area? Some doing an install of a language have problems when they are outside of that language area.

Do you have any language packs installed? Remove them. What is your location? Are you outside an English area? Some doing an install of a language have problems when they are outside of that language area.
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Isicaphuno

Umnikazi wombuzo

I am in Germany. I only have the English language packs installed. Removing them did nothing. This issue only came up after the recent update to Firefox 67.

I am in Germany. I only have the English language packs installed. Removing them did nothing. This issue only came up after the recent update to Firefox 67.
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Isicaphuno
FredMcD
  • Top 10 Contributor
4194 izisombululo 58530 izimpendulo
Kuphostiwe

I called for more help.

I called for more help.
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Isicaphuno
jscher2000
  • Top 10 Contributor
8581 izisombululo 70185 izimpendulo
Kuphostiwe

Do you want to try installing the U.S. English version of Firefox? I think that may remove some multilingual functionality, so if that is important, never mind.

The U.S. English installer (and any other language) is available on the following page:

https://www.mozilla.org/firefox/all/

Do you want to try installing the U.S. English version of Firefox? I think that may remove some multilingual functionality, so if that is important, never mind. The U.S. English installer (and any other language) is available on the following page: https://www.mozilla.org/firefox/all/
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Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17346 izisombululo 156791 izimpendulo
Kuphostiwe

Do you possibly have a Language tab on the about:addons page?

What does it say under "Internationalization & Localization" on the "Help -> Troubleshooting Information" (about:support) ?

Do you possibly have a Language tab on the about:addons page? What does it say under "Internationalization & Localization" on the "Help -> Troubleshooting Information" (about:support) ? *https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox
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Isicaphuno

Umnikazi wombuzo

@jscher2000 - this was already attempted as per the suggestion above by FredMcD and did not resolve the issue.

@core-el - the only language tab open under about:addons is the English language dictionary "as shipped with Firefox 60".

Below are the "Internationalization & Localization" infos:

Requested Locales ["en-US","de"] Available Locales ["en-US"] App Locales ["en-US"] Regional Preferences ["en-DE"] Default Locale "en-US" Operating System System Locales ["en-US"] Regional Preferences ["en-DE"]

@jscher2000 - this was already attempted as per the suggestion above by FredMcD and did not resolve the issue. @core-el - the only language tab open under about:addons is the English language dictionary "as shipped with Firefox 60". Below are the "Internationalization & Localization" infos: Requested Locales ["en-US","de"] Available Locales ["en-US"] App Locales ["en-US"] Regional Preferences ["en-DE"] Default Locale "en-US" Operating System System Locales ["en-US"] Regional Preferences ["en-DE"]
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Isisombululo Esikhethiwe

The problem has been resolved by restarting in safe mode and then restarting Firefox normally.

thank you all for your patience and help.

The problem has been resolved by restarting in safe mode and then restarting Firefox normally. thank you all for your patience and help.
Ingabe lokhu kube usizo kuwena? 1
Isicaphuno
cor-el
  • Top 10 Contributor
  • Moderator
17346 izisombululo 156791 izimpendulo
Kuphostiwe

This isn't about dictionaries found under "Extensions -> dictionaries", but about possible language packs found under "Extensions -> Languages" that Firefox may have installed automatically based upon the locale settings you posted above. If this only happens randomly then you might have multiple profiles where only one profile has a German language pack.

You can check the about:profiles page for other possible profile folders. You can open "about:" pages via the location/address bar

  • "about:" is a protocol to access special pages
This isn't about dictionaries found under "Extensions -> dictionaries", but about possible language packs found under "Extensions -> Languages" that Firefox may have installed automatically based upon the locale settings you posted above. If this only happens randomly then you might have multiple profiles where only one profile has a German language pack. *https://support.mozilla.org/en-US/kb/use-firefox-interface-other-languages-language-pack You can check the about:profiles page for other possible profile folders. You can open "<b>about:</b>" pages via the location/address bar *"about:" is a protocol to access special pages
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Isicaphuno
FredMcD
  • Top 10 Contributor
4194 izisombululo 58530 izimpendulo
Kuphostiwe

That was very good work. Well done.

That was very good work. Well done.
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Isicaphuno
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