Hi, sometimes security software conflicts with Firefox and these seem to be the ones at times : Avast/AVG, Kaspersky, BitDefender, ESET & sometimes McAfee.

• https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

If none of the above helped or fixed and you have restarted Firefox to make sure please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

• https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
• https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

• https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

I tried all of that, completely uninstalled it, and removed a recent trojan threat, but the problem persists. If it's worth mentioning, opening an incognito window lets me go to/use the web pages that aren't working. Of course, I'd like to not have to use incognito.

Hi, please try Testing in : SAFE MODE

• https://support.mozilla.org/kb/Safe+Mode
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

In Firefox Safe mode these changes are effective:

• all extensions are disabled (about:addons)
• default theme is used (no persona)
• userChrome.css and userContent.css are ignored (chrome folder)
• default toolbar layout is used (file: localstore-safe.rdf)
• Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
• hardware acceleration is disabled (Options > Performance > Uncheck to view)
• plugins are not affected
• preferences are not affected

TEST''''is issue still there ?

Note Video Card Driver Errors :

adapterDescription: NVIDIA GeForce GTX 970 adapterDescription2: Intel(R) HD Graphics 4600 driverDate: 9-5-2018 driverDate2: 10-16-2017 I would think by the above dates your running Microsoft Drivers. You can search for Device Manager and check there if it is replacing your drivers.

• https://www.howtogeek.com/302595/how-to-stop-windows-10-from-automatically-updating-hardware-drivers/

failures: [u'[GFX1-]: Failed to allocate a surface due to invalid size (DSS) Size(15400,14000)']

As to the above as related to this issue I do not know and do not know which card it is as both are active.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

• make sure your extensions and filters are updated to the latest version
• https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

• click the shield icon for more detail and possibly disable the protection
• You can check the Web Console by Tracking Protection
• "3-bar" menu button or Tools -> Web Developer
• https://support.mozilla.org/en-US/kb/tracking-protection-firefox

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

• hold down the Shift key and left-click the Reload button
• press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
• press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

• Options/Preferences -> Privacy & Security
  Cookies and Site Data -> Manage Data

"Clear the Cache":

• Options/Preferences -> Privacy & Security
  Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

• switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
• do NOT click the "Refresh Firefox" button on the Safe Mode start window

• https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
• https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems