Firefox 技術支援討論區

I visit a website that hasn't upgraded to https yet. Whenever one of its pages times out (Firefox reports 'Unable to connect'), the location protocol changes from http to https. I suppose Firefox is trying to help me out by seeing if I typed in the wrong protocol.

This is annoying because I have to manually edit the address bar and remove the s from https and hit enter. I'd rather be able to refresh without thinking. Is there a way of turning this protocol changing functionality off?

Hi,

I cannot make the chart in Firefox go into full screen like the one in Chrome. In Firefox, every time I click the chart's full screen button, it will just remove the surrounding clutter but the chart's size won't change. Please help. Thank you in advance.

It seems the folks there at Firefox central enjoy wrecking people's experience by frequently releasing new browsers that breaks what already in place. What the hell is wrong with you guys...?? Are you secretly employed by Microsoft and/or Google....?? Seriously, this is no way to run a browser company. It is, however, a great way to ruin one. Give us a break, and stop breaking our browsers. You ruin our experience, and you do it on a semi regular basis. It's all well and fine to release new stuff, with new features, but for the love of God if it's gonna break what we already have, at the very least offer us a way to keep what we have, and have it supported even in a minimal way, and branch off the new option. I get your fears, you fear that not enough people will opt for the new one like that, and you're probably right. That however, should tell you something.

We loyally support your project. That should be worth something. Thanks.

I'm trying to open the header image of the theme I use in GIMP, but I can't find any image files in the profile folder. Is it possible to do this? Here's the theme if it helps.

I updated my Mac OS X to 11.6 (Big Sur) AND then updated FireFox to Version 92.0 and now I have lost my bookmarks.

I looked up the subject of losing Bookmarks on Firefox and attempted recovery. It was partially successful, as described below.

First, a little more on update history. I have multiple accounts on my computer. My main account we will call Account-A and another account is Account-B. Account-B was setup years ago as a backdoor into my computer in case Account-A became corrupted. A couple of other accounts were for my kids and have not been accessed in years.

Fast Forward - After Installation of both upgrades (OS X 11.6 and FireFox 92.0) from Account-A, I then went to Account-B and found missing bookmarks. I followed instructions provided on FireFox’s website under “about:profile” and recovered my bookmarks under Account-B

I returned to Account-A and discovered the same problem. I went to “about:bookmarks” and attempted to recover my bookmarks. The profile said it was fixed and was not able to be changed and could not be accessed. Note the file paths were different.

After nearly giving up in trying to find the file as displayed on the file path on FireFox about:profile page, I found what I believe are the fifteen (15) previous files that FireFox stores. I am unable to select any previous bookmark file from the list within the ‘about:profile” page.

In an attempt to buy time before the file is over-written and preserve what I believe are my bookmarks, I COPIED, the one file from yesterday (Sept 18, 2021) to my Desktop.

I need further help or guidance on recovering my bookmarks under Account-A.

Thank you in advance for any and all help!

Firefox 92.0 : So now comes another "improvement" from the folks behind a program . . . NOT!

USED TO BE: Click on a Bookmark in the Bookmarks Toolbar and the roll-down would be single lines -- meaning a person could control the number of links in that Bookmark so the roll-down would go to the bottom of the screen. Simple to read, no extra activity needed.

NOW IN THE "NEW & IMPROVED" VERSION: Click on a Bookmark in the Bookmarks Toolbar and the roll-down is 1.5 or 2.0 spacing -- meaning a person is now required to futz with the roll-down since it goes way past the bottom of the screen. A waste of time to search, since one is required to spend the extra activity to scroll down and down and down until all of the bookmarks have become visible.

VISIBLE? Ha. Part of the "NEW & IMPROVED VERSION" is that the screen font used by Firefox is that all-too-ubiquitous light gray color that can barely be read unless is blessed with exceptionally good eyesight. Some websites these days think it is So Very Hip to utilize that style of font -- but make it even lighter! Mindless Madness.

SO: How does one 1. Return the Bookmark roll-down list back to a single-line style? 2. Change the font color so that it is dark enough to be readily read?

Thank you.

Firefox decided not to open up Facebook for me today, does for other websites and using same computer I can log in using Edge? Are you guys having problems today? ps have refreshed, no luck, then uninstalled, cleared the cache and reinstalled and still not luck. Any Hints?

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinking. Subsequently, it stopped working. I have tried: restarting my PC, running in troubleshooting mode( it wouldn't even open when I tried this), uninstalling and reinstalling using the internet installer, uninstalling and reinstalling using the offline installer ( tried on multiple hard drives, so I don't think hardware failure is the issue), installing an older version of fire fox, and installing the 32 bit version instead of the 64 bit version. The attached images show what displays upon trying to launch firefox. nothing loads, not typing an address into the search bar, not clicking on a bookmark, the only UI element that will display is the 3 horizontal line setting menu.

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested in what I was looking at. Does Firefox share my email address with websites I'm visiting? I believe the email is coming from SafeOpt, not the website I visited. I do have "do not track" options selected in Firefox.

Using desktop, Windows 10, and Firefox browser. Having having a variety of issues that come and go when using Facebook. Some of the problems: photos in Facebook feed not showing or only a couple (sometimes was okay), Facebook Messenger sometimes was blank, got so I had to sign in every time I left Facebook and went back to it, sometimes when I would try to type a comment or type in Facebook search box it would not let me type, in a Facebook photo album it only showed photos on one side and then other times it would not show photos. I cleared the cache while still in Facebook and also when signed out. I've used F5 numerous times. I tried making the cache larger. Still had issues. I tried a different browser and did not have those problems. Problems are not all constant. I finally ended up uninstalling and reinstalling Firefox, which so far has helped with some of the problems (at least when I tried it), but not all. I tried to type a comment now and it would not allow me to.

Hello all.

I am reaching out since even the fix I had found recently to get v92 functioning again has ceased working.

Since the upgrade to the UI changes in v92, firefox is no longer displaying any of the native windowing toolbar or resizing decorations that are present by default in fluxbox.

I had found a workaround when this new UI came out by manually copying in a userChrome.css and userContent.css files into my firefox profile folder. This restored firefox's old/normal/default behavior of actually displaying the windowmanager titlebar and controls for the application-window so that I could select the window and drag it between my multiple desktops. (the files I sourced were found here: https://github.com/black7375/Firefox-UI-Fix )

Unfortunately though, it appears that even this fix has ceased functioning as I am now stuck with a firefox window that is literally stuck in place where it fires-up. I am no longer able to bring focus to the application, so cannot type into the window. A mouse select only partially selects the application as I am able to navigate mouse-controlled menuing, but am unable to type anything into the application. I am also no longer able to grab the application window and resize it, move it, etc.

This is running on a NOC display with 6 screens, so it is quite critical to be able to grab and move individual windows between multiple screens.

I am a 20+ year user and evangelist for mozilla software and simply need firefox to behave and look like it did before these v92 "fixes" that jacked up the UI.

Hello, I am at a loss to trying to fix a problem after extensive troubleshooting. When I am on Facebook for about five minutes, Firefox stops loading most images. This only occurs with Firefox, not Safari or Chrome. And it only occurs with Facebook and Instagram, which is owned and run by Facebook. I have to restart Firefox to get images back and then after five minutes or so, it happens again every time. Can anyone help? This is driving me crazy!

Thank you

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to 45kb. History is deleted. There is nothing in Manage Data or Manage Exceptions. The computer is turned off. A day later the computer is turned on and Cached Web Content is 2Mb.

Windows Defender anti-virus malware scan and full scan have been run. The computer is up to date, Win 10 Home, version 21H1, OS build 19043.1237.

Any idea what is causing Cached Web Content to grow from 45kb to 2 Mb when the computer is turned off?

When I use Firefox the logo for my bank website won't show up but it will show up in Chrome. The first 2 pictures attached are of the website opened as well as the bookmark. The last 2 are of Firefox. Please help as this is very frustrating as it makes it harder to know what bookmark I need to click on

Sometimes (not always!), the entries on my bookmarks toolbar appear with the lower case a's blacked out, and the leading edge of lower case e's as well. Nowhere else on the page does this happen. Anyone else ever seen this? Is there a fix? Thanks

Is there a way to change the location of the default storage directory? I'm talking about ~/.mozilla/firefox/tjdaag57.default-release/storage/default which gradually fills with files from all the websites I've visited. That directory slowly increases in size and I don't want that, so I'm looking for a way to change the location where these files go.

https://i.imgur.com/EDlVyOA.png

I'm about to lose it and uninstall this browser for good. Once again, I've been thrown a disgusting color palette and design down on my throat with no choice to change it with the latest update. Firefox Color doesn't work anymore. Any tips on how to change the browser colors and keep it that way? No I don't want any themes, I want my own colors.

I am trying to change my e-mail address by following the steps provided in here. According to the support pages, in order to do that I need to add a secondary e-mail address and then make it primary.

Until there everything's clear. My issue, though, comes precisely when I try to add that information. The system doesn't recognize the new address. Instead, a message appears saying "Account already exists", when that's not possible, since I never delivered it or linked it with Firefox before, nor even I have received or accepted any validation through the said e-mail. I'm guessing that Mozilla ain't grasping that the address really belongs to another e-mail client.

Illustration: Let's say my current address is <example100@outlook.com> When I try to add the following secondary address <example100@protonmail.com>, the aforementioned message will prompt.

Why? What's going on? Is there any solution available? Thank you beforehand, I can't wait to hear from somebody with a remedy.