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so I am working through downloading python and chromedriver and dealing with PATH issues re: selenium, pip, etc when I start getting first an email error message:

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

I do not have thunderbird open. i confirm in task manager. don't think anything of it. then firefox starts doing the same thing.

at this point, I am already uninstalling the other software above to try a new, clean install and I am required to restart.

after restart, weird stuff. half my desktop icons and explore files are now faded. neither TB or FF will work. I use chrome, see a bunch of the messages on here to first look at uninstalling and reinstall. Do it. Doesn't work. Next step - run down through appdata, roaming, etc to get to the profiles folders and delete the "profile.lock" file

Yes. This works for FF but WTH!!! I open TB and every email is gone. I go thru the process to zip my profile and import. Nope. Doesn't work. So i unzip the file into a thumbdrive and import using eml method.

TB does not keep my original format, duplicates all folders, and anything older than early 2023 is there but there is no longer a subject, sender, etc

I take a break. Today I am back at it. I cannot access new emails at all. I cannot delete the folders so I make a backup folder, uninstall and reinstall TB and the same thing.

How can I reset TB, import the old emails?

What is the importance if anything of profile.lock?

Any thoughts if working through issues on python, etc caused this?

support.mozilla.org/en-US/questions/1391768

 "cannot truely say those downloaded emails are an independent copy because... display whatever is held on server"

Seems to say that TB displays [a message that had been downloaded] not by reading it from folder in computer, instead by reading it from sever. If something different is meant, then please clarify.

I have 4 email account using Thunderbird. These are all domain imap email accounts. They work via the web hosting mail (Yahoo/Turbify). I can access many different ways: Outlook on my iPhone and iPads, Thunderbird on my desktop Mac Pro. There was some sort of tech issue at Turbify where all 4 account are hosted but all email was restored and password were reset.

However, only one account jeff@jeffmunk.com no longer work on Thunderbird, perhaps the most import one. I checked both the imap settings and smtp setting and the authentication and recommended ports and I still can't get that one account to work - but only on Thunderbird. It works retrieving from mail from Yahoo and Outlook, both phone apps or a browser on the desktop. I think I has this issue once before.

All of sudden, clicking a email link on a webpage in any browser on my computer doesn't open Thunderbird, in fact, nothing happens. Thunderbird is set in Windows as my default email program. If I change the default email program to something different, then clicking on a email link in a webpage works. Switching back to Thunderbird as the default email program doesn't work either.

I am using the following operating system:

Edition Windows 10 Pro Version 22H2 Installed on ‎6/‎12/‎2021 OS build 19045.4780 Experience Windows Feature Experience Pack 1000.19060.1000.0

The following version of Thunderbird:

128.1.1esr (64-bit) Release notes Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0

My main browsers are Chrome Chrome is up to date Version 128.0.6613.120 (Official Build) (64-bit) and Firefox 130.0 (64-bit).

Can someone help me fix this problem?

Thank you.

TB 128.2.0esr (64b) Setting a decent Date/Time format should be easy, it's not. This is what I tried - https://support.mozilla.org/en-US/kb/customize-date-time-formats-thunderbird I added these formats to Config - intl.date_time.pattern_override.connector_short = {1} {0} intl.date_time.pattern_override.date_short intl.date_time.pattern_override.time_short They had no effect, see screenshot for before and after. 08:42 for today's time and date = good. 9/3/2024, 09:11 the comma is unnecessary, I want it gone, otherwise good. Monday, September 2, 2024, 17:12 after 7 days ultra verbose? Am I missing something?

This is a problem I have from time to time. I am currently using TB 128.2, but have had it in prior versions from before 115. I had the problem in win10, though now I am using win11pro current version.

I search an item based on a text stream, in this case: "tree planting works in the fall," and the results are found, but I can't open it. I then click show results as a list and it says no messages found. This is a message I archived. If I go to my saved local archive I can find and open the message. So the search was useful in that I was led to the message, but what's up with search? Is there an operation like compaction that I need to run to get search reoriented?

I have attached screen shots of the original find and the show results as a list.

I have problems with my folder structure after renaming mail folders. I'm using TB115.15.0 on Ubuntu 22.04, my uni is using outlook as a mail service config'ed with OAuth2. In settings->server->advanced, I have ticked the "show only subscribed" and "server supports folders" options.

A week ago, I have renamed folders, e.g. 3-class-2023-24-this to 4-class-2023-24-last using TB. The structure/renaming shows up correctly when viewing with the outlook web client.

But the old folder 3-class with its content still shows up in grey/italics. In the 'subscibe' menu, I can unsubscribe and submit. But no change in the folder presentation, and when I re-open subscribe, I'm shown this old folder still with a tick as being subscribed to. Similarly for the renamed: It is show as subscribed to at top level, but none of its subfolders. Subscribing to them makes no change, i.e. no subfolders added in the folder structure, and a subsequent subscribe view shows no change in their subscription status, still opens without a tick.

I've seen a lot of posts about ghost folders, with the issue being server side. However asking MS to fix their outlook server protocols for TB seems futile. And our IT service does not officially support TB. This is an annual change-over, and I even tried the brute force delete/add the mail account, but TB has remembered the username ans still gives me the same defective structure in the subscribe window, but now only shows the Inbox. I see no means of making the other folders visible.

Any solutions? Thanks, Jens

Hi, I use Thunderbird as an email client from Office 365. Thunderbird requires OWL to work with 365 and it is installed and working.

I have an email account associated with my website. "Sales@" Thunderbird filters the message on arrival and sends it to "Paul@" When receiving into "Paul@" the body of the email is blank. (only certain emails. not all). This has only just begun in the past 2 weeks. Because the message is moved in Thunderbird, there isn't a copy of it in 365.

Please see Attached image of errors from Ctrl+Shift+J.

Thanks, Paul.

Thunderbird stuck on "sending message" Tried troubleshooting mode - no effect. Can use Gmail via browser with same settings Re-started Windows (7), cleared Thunderbird cache - still stuck. No SMPT settings changed Problem only started yesterday

I moved several messages to a folder called "Teamskeet", but when I opened that folder it didn't display any messages.*** Through tiral-and-error I discovered that the "Toggle message threads" option would show me the messages in that folder.

  The upoaded image display is annotated to explain my question better. Specifically, are the messages that are displayed ONLY the ones in that folder that are threaded? And what does it mean that 15 messages are selected. I didn't knowingly select any  messages.

*** Initially, it didn't show any messages, but after I closed and re-opened TB it did show the messages in that folder. I'll be doing some troubleshooting to re-create that scenario.

Thanks for your help, SweetTasha

I can receive emails but cannot send them I get a message that says the outgoing server (SMTP) hacksaw-mail.internode.on.net failed Please check your Outgoing server SMTP settings Could you please assist in providing the correct settings so I can check Thankyou Warwick Hack

When importing my contacts from my android phone (Samsung with Android 14) as a .vcf file, Thunderbird import the file but only shows the contacts from 1 group ( I have organized my contacts in my phone by groups, Business, Family, Friends, etc), the rest are shown as dots icons with no data in it, in this case, all my Business make it to Thunderbird but the other groups are ignored. I have also added this .vcf file to My Contacts in Windows and they can be accessed in and individual or list format in the File Explorer. Thunderbird should be able to read this folder with no need for imports. Appreciate any comments in this matter.

Ramon Arriaza ramarrie @gmail.com

I have a saved search for unread emails and for flagged emails.

I move incoming emails to sub folders and as I occasionally update the list of sub folders this means that I need to then update the properties of these saved searches to add the new folders into the folders to search list.

Recently I have noticed that when I try to edit the folders to search list it no longer shows the folder list - only the parent email address. (the existing number of chosen folders is still given - so the search still does work for the previous folder list its just that it cant be updated)

This issue occurs with all existing saved searches and also occurs if I try to create a new saved search

Any Ideas how this can be resolved ?

Some of my older emails, which were in HTML, now appear as text with full headers and formatting data, making them unreadable. How do I convert them back to HTML?

Thunderbird 128.2.0esr (32-bit)

Hi, I have a problem, when i set outomatic reply on my account email has send, but with wrong encoding. I 'm writting mail in czech language, so you probably wont be understanding. In the picture is a screen of mail, that was automatic sent, please help me, what i should to change in settings.