Can I speak to a mozilla associate?
I recently lost my hard drive and am installing new programs. I have Outlook on my computer, but need to get into my old mozilla email account to access my email address… (閱讀更多)
I recently lost my hard drive and am installing new programs. I have Outlook on my computer, but need to get into my old mozilla email account to access my email addresses. How do I do this?
Thunderbird
Why can't I send an email to a named group in my address book. I am using Thunderbird
This is something that was a problem a few weeks ago, was solved and has now reappeared. When sending an email using Thunderbird to a named group in my address book it im… (閱讀更多)
This is something that was a problem a few weeks ago, was solved and has now reappeared. When sending an email using Thunderbird to a named group in my address book it immediately is returned as undeliverable, 'bad destination' and 'invalid domain'. Last time I found a way round it by selecting the desired group in my address book then clicking on 'write' button. This brings up each individual address but you then have to change the delivery from 'to' to 'bcc' on each one and when you have got lots in a group that is not possible.
My deleted messages are being sent back to my inbox. I do not have virus software.
Every day after I have deleted certain emails they are sent back to my inbox. I do not have virus software so that is not the problem. Tried to fix this but cannot find a… (閱讀更多)
Every day after I have deleted certain emails they are sent back to my inbox. I do not have virus software so that is not the problem. Tried to fix this but cannot find any solution.
if i delete all occurences of a regular event does it delete the past as wellas the future?
I have a regular meeting for some time, but these have now stopped. I set up the regular meeting into the future. If I say delete all occurences will it delete those i8n … (閱讀更多)
I have a regular meeting for some time, but these have now stopped. I set up the regular meeting into the future. If I say delete all occurences will it delete those i8n the past that I want to keep as a record as well as the ones in the future that I no longer need?
Using StartTLS with IMAP connection to Exchange is giving me different certificates for machines different to the IMAP server, security exception each time
I'm using Thunderbird with my work email account, which is using Exchange, this is not officially supported but access is allowed via IMAP. The problem is when I'm using … (閱讀更多)
I'm using Thunderbird with my work email account, which is using Exchange, this is not officially supported but access is allowed via IMAP.
The problem is when I'm using StartTLS or SSL I'm getting multiple different self signed certificates being returned, seeming depending on which specific backend server is handling the request, each time it causes the Confirm Security Exception dialog to be displayed. If I confirm the exception I get the dialog being displayed again until eventually I get a certificate that seems to match the first certificate I confirmed, at which point I can download or send my pending mail.
Thus is seems that there is only one certificate being stored as an exception for each server connection. Is there some way round this?
Thanks.
Old emails are being downloaded again.
Thunderbird keeps downloading old messages at random. Up to about 5 at a time. They are messages that I have already read, and they come up again as unread messages. So I… (閱讀更多)
Thunderbird keeps downloading old messages at random. Up to about 5 at a time. They are messages that I have already read, and they come up again as unread messages. So I end up with one read, and one unread, but they are identical.
Unable to install a certificate (.p12 file). Thunderbird never stops asking me for the password.
Hello, I'm running Thunderbird 31.5.0 on Windows 8.1. Upon trying to install a certificate (Options -> Advanced -> Certificates -> View Certificates -> Impor… (閱讀更多)
Hello,
I'm running Thunderbird 31.5.0 on Windows 8.1. Upon trying to install a certificate (Options -> Advanced -> Certificates -> View Certificates -> Import), the certificate manager prompts me for a password (as expected), which is never accepted. No matter what I type, the password prompt will show up again and thus will never install the certificate. This happens for .p12 as well as .pfx files.
Any help would be greatly appreciated.
Ever since the upgrade my all of my folders' windows are blank! What can I do to fix this??
I can see the emails on my cell phone. I can compose and send and email. I can see the Thunderbird new introductory welcome message in the box but when I click any of th… (閱讀更多)
I can see the emails on my cell phone. I can compose and send and email. I can see the Thunderbird new introductory welcome message in the box but when I click any of the folders nothing is in the window, the windows are blank. I've uninstalled and reinstalled.
How can I copy SOME email folders from an old backup profile
I have a folder created under one of my accounts named Archive. In it I had subfolders for previous years. I've discovered they are all missing! But I have a full profi… (閱讀更多)
I have a folder created under one of my accounts named Archive. In it I had subfolders for previous years. I've discovered they are all missing!
But I have a full profile backup from months ago, but these previous year folders would still have their contents.
How do I get those folders (or therir content into my current profile which is of the same name?
When I receive several forwards they are collapsed
I received several nested forward emails this morning but when I opened it, it looked like the screenshot. It's as though the forwarded messages have been collapsed. Then… (閱讀更多)
I received several nested forward emails this morning but when I opened it, it looked like the screenshot. It's as though the forwarded messages have been collapsed. Then I open this message on Gmail's site everything looks fine so I know the messages are there.
Is there a setting somewhere that is causing this?
I’m clicking on emails to open and they are disappearing. Anyone else having this challenge? I’m on a new computer Windows 8.1. I have tried to search for them
I’m clicking on emails to open and they are disappearing. Anyone else having this challenge? I’m on a new computer Windows 8.1. I have tried to search for them thinking … (閱讀更多)
I’m clicking on emails to open and they are disappearing. Anyone else having this challenge? I’m on a new computer Windows 8.1. I have tried to search for them thinking maybe they got moved somewhere by mistake but no they just aren’t there anymore.
An error occurred with the POP3 mail server. Mail server pop.centurytel.net responded
This old server message keeps popping up when starting Thunderbird. I no longer use centurytel and I keep deleting the folder in Troubleshooting information, show folder,… (閱讀更多)
This old server message keeps popping up when starting Thunderbird. I no longer use centurytel and I keep deleting the folder in Troubleshooting information, show folder, mail folder, pop.centurytel.net but it keeps coming back.
impossible to login in to gmail account
Recently, I have been unable to login to new gmail accounts from Thunderbird. I get the message that password is incorrect and a suggestion to login from a browser. When … (閱讀更多)
Recently, I have been unable to login to new gmail accounts from Thunderbird. I get the message that password is incorrect and a suggestion to login from a browser. When I login from a browser I find a message from Google to say someone maybeen trying trying to illegally access my account. It suggests also that I should allow less secure apps. I do this but it has no effect. I still get the password incorrect message from Thunderbird. However, I now no longer get a message from Google about illegal access to my account. That message only occurs on the first attempt from Thunderbird. I have tried turning on and off "allow less secure apps" but it doesn't help. Each time I turn it off I get an email of confirmation.
Curiously, the gmail account which I have been using with Thunderbird for many years still works. I only get the above problem when trying to add a new gmail account to Thunderbird, with a new Thunderbird profile.
I see from previous questions that the answer is to allow less secure apps but this solution does not work for me. I do not have 2-factor gmail authentication. These are new accounts which I only use from my computer.
Mouse focus on emails in saved email address bar
In this archived thread https://support.mozilla.org/en-US/questions/new/thunderbird/other?search=#summarize-question someone has the same problem as me. I recently upgr… (閱讀更多)
In this archived thread https://support.mozilla.org/en-US/questions/new/thunderbird/other?search=#summarize-question someone has the same problem as me. I recently upgraded from a very old version of TB and dont recall having this problem before (correct me if I am wrong). If I move the mouse from the address entry field down to start my message, the last address it rolled over is used instead of the one I entered. I am regularly sending emails to the wrong recipient.
I realise I can hit the enter button, but old habits are hard to break :)
Why does my font size decrease while composing an e mail?
There doesn't seem to be any reason why the font size decreases but it always happens in the middle of composing an e mail. My setting Arial Black and in Preferences the … (閱讀更多)
There doesn't seem to be any reason why the font size decreases but it always happens in the middle of composing an e mail. My setting Arial Black and in Preferences the size is Large. HELP!!!! Thanks, Sanford Fisher
since the latest update, if i click on a mail in the deleted folder to send it back to the inbox the mail no longer exists in any folder!
Name Thunderbird Version 31.5.0 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:31.0) Gecko/20100101 Thunderbird/31.5.0 popmail Have tried on a few mails and all vanish … (閱讀更多)
Name Thunderbird Version 31.5.0 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:31.0) Gecko/20100101 Thunderbird/31.5.0
popmail
Have tried on a few mails and all vanish from deleted and do not appear in inbox.
TB will stop downloading emails and won't again until computer is rebooted
This started happening about a month or so ago. TB will be fine and download my email. Then it won't do it anymore. It will act like it is trying but nothing happens. If … (閱讀更多)
This started happening about a month or so ago. TB will be fine and download my email. Then it won't do it anymore. It will act like it is trying but nothing happens. If I close and re-open it, it still will not download. When this happens, the only way that it will do it again is if I reboot my computer. Sometimes it happens daily, sometimes it happens every 2-3 days.
It has nothing to do with my mail server I am downloading from. My hard drive is running lower on space (still has almost 60GB free), but I don't see how that is the problem since it works fine again on reboot. It has happened after compacting, but not all the time. I regularly delete the trash folders.
Has anyone else experienced this or have any thoughts as to what may be causing it? Could it have been something in one of the upgrades?
When taking a long time composing a reply Thurderbird tries to add an attachment the only given option to close or wait. Closing looses the reply
When take a long time replying to an email. Thunderbird "decides" it needs to attach something. Clicking send email gives message "attaching" and seems hang. When I try t… (閱讀更多)
When take a long time replying to an email. Thunderbird "decides" it needs to attach something. Clicking send email gives message "attaching" and seems hang. When I try to it it give me the option to wait or close the message. If I choose close it looses everything. However, if I copy my replay and paste it in a text editor (for safe keeping). Close the reply Create a new reply, get my message from the text editor -- paste it in the new reply and click send. It then sends the reply quite happily
My Question is why does it "think" it needs to attach something
When I load email messages from one Thunderbird program to another in the outbox, then I can send them all in one go. I have to re-open each message and send it
I have two computer terminals. One is connected to internet. THen I have another with an internal network set-up, not connected to internet. Thunderbird installed on both… (閱讀更多)
I have two computer terminals. One is connected to internet. THen I have another with an internal network set-up, not connected to internet. Thunderbird installed on both. I download emails on the internet computer, export the messages on a USB stick and import them in my Thunderbird in the other computer. Answer the emails, then export from the outbox and them import to the outbox on my internet computer in Thunderbird. This has worked fine up to now, but since some days I can't send the emails after having imported them in my outbox. I have to reopen each email and send it, and then it goes. But I can't just click send and it sends all one after one. what happens is it processes the email for about a minute and then gives an error message. On each email. What to do?
Thunderbird does not delete virus attachments when downloaded email message is deleted
I have a Thunderbird set up with two email accounts, separate IMAP connections. Messages are downloaded locally when they arrive and are deleted from the server when I de… (閱讀更多)
I have a Thunderbird set up with two email accounts, separate IMAP connections. Messages are downloaded locally when they arrive and are deleted from the server when I delete in my inbox, the local is a mirror of the server messages. Since an update (possibly to version 30.0 ) I have noticed a curious situation:
My Anti Virus (Eset Endpoint Security, Business Edition Version 5) when scanning the computer comes up with numerous viruses, located in my local thunderbird profile, these are then cleaned and removed by the antivirus, but future scans there are more, the virus types and number change.
What I am fairly sure is happening is this: I get a small amount of spam - 20 emails a day for each mailbox, these are easy to recognise and delete, which I do, however some of them have fake / virus attachments which Thunderbird (I presume) downloads, but when I delete the message, the attachment is not also deleted and is instead left dormant and unattached but is then discovered by the Antivirus scan.
This has been happening fairly constantly for the last 6 months at least, it never occurred before and my amount of spam emails has been pretty consistent - so It seems to be a issue with an upgrade (perhaps). So, how do I delete local attachments when I delete a message in Thunderbird? I also presume that perhaps the attachment has some way of sidestepping or otherwise denying deletion.
To Summarise, the viruses are NOT active, they are NOT infecting my computer, but they are sitting in my Thunderbird Profile waiting to be activated. the ONLY way these would get here is via downloads from spam , which I do get, and I do delete the email, but my evidence suggests the virus-infected attachments are NOT deleted as well. I have not checked if the attachments are also deleted from the server, that's a little beyond my abilities at the moment, but the email HAS been/appears deleted from the server.
Any help in removing these sleeping threats would be very useful, thank you.