On Sunday, May 7, my thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); I keep all incoming and outgoing emails in my thunderbird system and now am unable to access either - please help asap.
On Sunday, May 7, my Thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); clicking on the shortcut icon or attempting t… (閱讀更多)
On Sunday, May 7, my Thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); clicking on the shortcut icon or attempting to open or run the program itself causes the "loading" or spinning wheel icon to pop up, run for about 10 seconds, then stop.
I've used Thunderbird as an email client for my Sonic email account on my pc for over 8 years without any difficulties until now, and now seem to be locked out of my Thunderbird account. I cannot access it to confirm the version, although I believe it is current, since it appears to update automatically.
My Sonic account continues to function normally, but I keep (save) all incoming and outgoing emails in my Thunderbird system and now am unable to access any of those, and unable to access my Thunderbird account at all..
I've consulted with Sonic over this; Sonic maintains that any difficulty must be on my end connecting to Thunderbird, and suggested that I might have changed the account password. However, I have not changed the password, etc.
Please help asap.
Thanks, immensely.
Tim