Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

photos do not download from a website but the text and boundary box does; what'w wrong?

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 5 views
  • Impendulo yokugqibela ngu cor-el

more options

Photos do not download from a website but the text and boundary boxe(s) do. What's wrong? Should I reinstall Firefox?

Internet explorer won't load also.

Photos do not download from a website but the text and boundary boxe(s) do. What's wrong? Should I reinstall Firefox? Internet explorer won't load also.

All Replies (2)

more options

If images aren't loading in both Firefox and Internet Explorer, I doubt if Firefox is the cause. The place to look for the fault is with what ever they have in common, such as maybe security software. Or maybe a setting in Yahoo Mail.

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.