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Failure To Display Pop Up

  • 5 iimpendulo
  • 0 inale ngxaki
  • 9 views
  • Impendulo yokugqibela ngu Alan37
  • Esonjuliweyo

Hello, https://www.so.energy/myaccount/usage shows a vertical bar chart representing electricity usage over time. If I hover the mouse pointer over one of the bars in the Edge browser I see a pop up that gives details of the electricity use represented by the bar. If I do the same in Firefox the bar changes colour to indicate it has been selected but there is no pop up. Is there likely to be a Firefox setting that is preventing the pop ups from showing? Alan.

Hello, https://www.so.energy/myaccount/usage shows a vertical bar chart representing electricity usage over time. If I hover the mouse pointer over one of the bars in the Edge browser I see a pop up that gives details of the electricity use represented by the bar. If I do the same in Firefox the bar changes colour to indicate it has been selected but there is no pop up. Is there likely to be a Firefox setting that is preventing the pop ups from showing? Alan.

Isisombulu esikhethiweyo

Enter about:config in the address bar, then find the dom.w3c_touch_events.enabled preference and set its value to 1.

Then please confirm here that it works.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (5)

Hi, how can we reproduce this issue?

Figured out how to take images.

TyDraniu, "Hi, how can we reproduce this issue?" This it's a problem because you have to be logged into an account. I've sent you my login particulars in a private message, Alan.

Isisombululo esiKhethiweyo

Enter about:config in the address bar, then find the dom.w3c_touch_events.enabled preference and set its value to 1.

Then please confirm here that it works.

TyDraniu, "Then please confirm here that it works." It works, brilliant, thank you. I'm no longer condemned to use Edge, Alan.

Buza umbuzo

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