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Need help changing account email

I-Firefox Edit account details
James replied
swilds
swilds

The email address that was used when my Mozilla account was first set up no longer exists, I'm trying to change it but the site keeps sending the confirmation codes to the existing non-existent email address which I no longer have access to. How do I change the email address without losing any data?

The email address that was used when my Mozilla account was first set up no longer exists, I'm trying to change it but the site keeps sending the confirmation codes to the existing non-existent email address which I no longer have access to. How do I change the email address without losing any data?

All Replies (2)

SuMo Bot
SuMo Bot

Can you add a second email address ?

Then

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

James
James
  • Moderator
  • Top 10 Contributor

swilds said
The email address that was used when my Mozilla account was first set up no longer exists, I'm trying to change it but the site keeps sending the confirmation codes to the existing non-existent email address which I no longer have access to. How do I change the email address without losing any data?

You can try and get direct ticket support for your Mozilla Account using https://support.mozilla.org/en-US/questions/new/mozilla-account/form

Buza umbuzo

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