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Notifications from Mozilla support about my account activity say I am on Windows 10 when I am on Windows 11.

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Example email attached. Mozilla support emails say requests are coming from a windows 10 device but I am on 11. Is this a sign that something is wrong with my account or just a typo?

Example email attached. Mozilla support emails say requests are coming from a windows 10 device but I am on 11. Is this a sign that something is wrong with my account or just a typo?
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

We just don't differentiate it. This is the same OS for us.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (1)

Isisombululo esiKhethiweyo

We just don't differentiate it. This is the same OS for us.

Buza umbuzo

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