Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird (141.0 on Win11) freezes when trying to find configuration for new account (accounthub)

  • 3 iimpendulo
  • 0 inale ngxaki
  • 44 views
  • Impendulo yokugqibela ngu sfhowes

more options

The help page doesn't include my version of T'bird, only going up to version 128. When I try to create a new mail account, it only asks for my name and the new email address, then goes into a continuous search loop.

The help page doesn't include my version of T'bird, only going up to version 128. When I try to create a new mail account, it only asks for my name and the new email address, then goes into a continuous search loop.

Ilungisiwe ngu Wayne Mery

Isisombulu esikhethiweyo

Disable the Account Hub in Settings/General and add from ⩸ - New Account - Email.

Funda le mpendulo kwimeko leyo 👍 2

All Replies (3)

more options

Isisombululo esiKhethiweyo

Disable the Account Hub in Settings/General and add from ⩸ - New Account - Email.

Helpful?

more options

Many thanks. It worked a treat. Why the H was that changed? It just didn't seem able to find the configuration.

Helpful?

more options

I don't know why they put experimental and ineffective features in ESR or release versions, when they belong, if at all, in beta or daily versions.

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.