Can't create new email
I've been using Thunderbird for probably 10 years or more. My current version is 140.1.0esr (32-bit) - unsure when this was updated from previous version. My pc is a 64-bit pc so I'm unsure why I'm running the 32 bit version of Thunderbird.
Starting today, when I click on the New Message button, nothing happens except the button seems to register the mouse click with a slight change in appearance. Usually this would open up a blank email but I currently can't write a new email until this is resolved.
Turning off Anti-virus makes no difference. I've tried a PC restart also with no effect.
Any ideas what I can try please?
Isisombulu esikhethiweyo
All Replies (7)
I should add that I've tried other methods to send email such as right clicking on an email address and using "Compose message to", and also "Create > message" from the Thunderbird menu. Neither works.
Does it work with Help > Troubleshoot Mode? If not, check Error Console (ctrl+shift+J)
Thanks Wayne No it doesn't work in troubleshooting mode. Ctrl Shift J generates the attached report. Sorry I am not at all sure how to interpret it.
Try disabling/deleting the Send Later addon. What are your results?
Sorry that didn't make any difference. Have removed Send Later, restarted in troubleshooting mode, new results attached.
Isisombululo esiKhethiweyo
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