
Website Privacy Preferences
A credit union has changed everything they had to login and use their website. I have to call every time I want to pay a bill ,so they can turn something on, or off, showing I am using a computer I have used in the past. It is their security. I was told that, in order for them to recognize my computer I have to turn off, uncheck the box saying to clear my history when I close my browser. I can no longer clear my history or cache if I want to use my bank. There has to be somewhere, to place them in the privacy and security setting so this does not delete what has to be kept in order to have my PC recognized by the worst IT department at any bank, so I don't have make transactions, only during bank hours, and wait 30 minutes on the phone to get this turned off. What instructions can you send me to stop JUST that credit union from being cleared on my History and Cache?
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All Replies (1)
The key thing not to clear is/are the cookies set by the site. To create an exception:
(1) Add the base address of the CU's website as an exception. On the Settings page:
Privacy & Security => Cookies and site data => Manage exceptions
Here, enter the base domain of the credit union (for example, mycu.org) and give it an "Allow" permission. If you aren't sure what domain your credit union uses, check the address bar on their login page.
(2) Make sure you do not clear site permissions
Privacy & Security => History
With the selector set to "Firefox will: Use custom settings for history" and a check in the box for "Clear history when Firefox closes" click the "Settings..." button to the right.
Here, make sure you do NOT clear the last category, "Site settings", because that will remove your exception.