Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.
Solved Ezilondoloziweyo

Can not find Video URL error message from Google play movie rental Fix

I-Firefox Troubleshooting
Simson FireFox replied
Simson FireFox
Simson FireFox

Desktop Windows 10 gets the error, "Can not find Video URL" error when renting a movie from Google play or You Tube. Found a Extension loaded called "HTML5 Video Everywhere" loaded and when I disabled the extension the video plays fine. Remove this extension when updating to FireFox or Cyberfox release 48 and above.

Desktop Windows 10 gets the error, "Can not find Video URL" error when renting a movie from Google play or You Tube. Found a Extension loaded called "HTML5 Video Everywhere" loaded and when I disabled the extension the video plays fine. Remove this extension when updating to FireFox or Cyberfox release 48 and above.

All Replies (2)

FredMcD
FredMcD

Have you contacted its support page?

Simson FireFox
Simson FireFox Umnini wombuzo

Isisombululo esiKhethiweyo

I posted this for the benifit of others who may have the same problem. The Fix is: I found a Extension loaded called "HTML5 Video Everywhere" loaded and when I disabled the extension the video plays fine. Remove this extension when updating to FireFox or Cyberfox release 48 and above.