Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why do I have to refresh my home page before it will open

  • 3 iimpendulo
  • 1 inayo le ngxaki
  • 9 views
  • Impendulo yokugqibela ngu cor-el
  • Ezilondoloziweyo

when firefox starts my home page doesn't open. it's just blank. the address is correct though, and when I refresh the page it opens as it should.

when firefox starts my home page doesn't open. it's just blank. the address is correct though, and when I refresh the page it opens as it should.

All Replies (3)

What are you using as your home page?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 15.8.20082
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Type about:preferences#general<enter> in the address bar.

There are two settings;

  • When Firefox Starts

When the browser is started, what do you want to display. Many of us choose Show My Home Page.

  • Home Page

When a new page is opened, what do you want displayed.

  1. Use Current Page. Use what ever page(s) are open at that time.
  2. Use Bookmark
  3. Restore To Default. about:home shows a Mozilla home page with tools.

You can use any of these that you wish;

about:home (Firefox default home page), about:newtab (shows the sites most visited), about:blank (a blank page),

or you can enter any web page or about: page you want.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window