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I opened Thunderbird and could not get to the inbox or any other folders—it shows only the donations page. This is not okay. I do donate. Not much, not too often, but I do. However, if I open e-mail client and want to use it, then this is not a right moment to asking for donations. Or I should be able to do what I came to do and deal with donations issue later.

If you want users to pay for Thunderbird, it is of course okay, but please let us know in advance, give some time to mull it over and then clear the sheets. It is most inconvenient when this kind of issue is raised when you actually need to do something. And the message is unclear - how often and how much I need to donate (pay) in order to get to use Thunderbird without interruptions?

Thank you in advance and I do like Thunderbird. Just not this approach.

PS. Sorry for my bad English, not native speaker. PPS. Or, maybe this is some error that donations page does not "go away"?

For >20 years I have used Thunderbird as my email reader for various email accounts on my mac laptop. Last night Thunderbird stopped downloading emails from my yale.edu account. I tried removing the yale account and reinstalling it unsuccessfully. See attachment. The Yale IT rep told me that Yale very recently added security features that are probably preventing Thunderbird from working with it. They told me to use the Outlook app. Is there anyway I can get Thunderbird to work with my yale.edu outlook email account?

I ran the windows 11 system file checker (sfc/scannow) to fix a font problem I was having. It did say that problems were found and fixed and I do not seem to have that problem any more. After that, i could not access the Settings in Firefox. I uninstalled and reinstalled Firefox and still could not access Settings. I also cannot access any Web sites either by typing them into the address bar or using bookmarks. Both Chrome and MS Edge work.

I watch Rakuten Viki, and suddenly a recapcha box is popping up on the bottom right, blocking the full screen button.... so annoying,,,, how can i get rid of it/ THANKS

I installed Thunderbird (T-bird), and on the "Set Up Your Existing Email Address" tab, I entered my Xfinity e-mail address/password and clicked on "Continue". T-Bird is able to find the proper configuration in the Mozilla ISP database. I clicked the IMAP radio button and then "Done". That opens a popup window with the heading "Enter credentials for <my-email-address> on imap.comcast.net, but the window never prompts for anything (a prompt for my Xfinity password is what I expected). Instead I just get a message headlined "Unable to connect", with the subtitle "The connection was refused when attempting to contact localhost". This is followed by three suggestions for why that might be the case. I verified that: 1. The Xfinity site is NOT "temporarily unavailable" - I can log into Xfinity directly and see my messages. 2. My computer's network connection is operational since I can load any website at will. 3. I do have Windows firewall enabled, and I suspect that is root of the problem. How can I permit T-Bird to access the web??? Thanks.

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

The comment sections for foxnews.com and other sites disappeared using Firefox but not when I switched to Chrome. This just happened 6-18-25. Before this date, it worked on Firefox.

Using Firefox, my gmail inbox is my home page - and has been for several years. As of yesterday, the page opens but the page is blank. I am not aware of any changes that I have made.

I do not have this problem using chrome on the same device or firefox on other devices.

Probably something simple, but I have no idea what.

Thank you

Hello I have reinstalled my firefox on a new reinstall of windows 10 as my older version 10 crashed and went to the wall. however I have all my tabs and fafourites up and running but when i try and download my paid version of Nord VPN firefox comes back and says its not secure and wont load the website ? this has been working for me in the past. any advise would be greatfully accepted. thank you.

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Thunderbird is not synchronizing with Mailfence. My other email accounts (Outlook, Gmail) work fine. TB connects to them, downloads message headers and displays the number of messages correctly. With Mailfence, the messages stop at "connected to imap.mailfence.com" and stalls there. The message disappears after a few seconds and nothing else happens. This happened this morning when I first launched TB. I then got an update to 128.11.1. No change. I did receive the Windows Update 2025-06 Cumulative Update sometime overnight prior to launching TB.

I hope someone answers me in Dutch. I cannot open my mail, because I cannot close the "welkom bij Thunderbird" page, that showed when i opened my mailprogramm. I donated, did not work, still not closing, i started my computer again , did not help. I see new mail is incoming but opening is not possible. I hope that i don't have to install it again.Thank you

Guten Tag, ich arbeite mit Thunderbird auf Linux Mint. Jeweils in den aktuellsten Versionen: Linux Mint 22.1 Cinnamon Thunderbird 128.11.0esr (64-Bit)

Auf meinem bisherigen Rechner begann Thunderbird mit dem letzten Upgrade von Linux Mint langsamer zu laufen. Da ich mir nicht anders zu helfen wusste, habe ich in einen neuen Computer investiert. Obwohl der Rechner jetzt deutlich performanter sein sollte, hängt Thunderbird mindestens genauso wie vorher. Zum Teil ruft Thunderbird auf dem neuen Rechner auch keine neuen E-Mails mehr ab. Ein Neustart korrigiert das zwar wieder, aber beim nächsten Start kann es dann wieder genauso sein.

Alles, was man in den Foren findet, um Thunderbird schneller zu machen, habe ich erledigt. Cache gelöscht, im abgesicherten Modus gestartet (da ist Thunderbird genauso langsam). Auch verschieben von Nachrichten in Archivordner brachte keine wirkliche Besserung.

Ich nutze Thunderbird für 7 Kalender (zum Teil lokal) und 10 E-Mail-Adressen bei unterschiedlichen Anbietern.

Als Add-on habe ich DKIM Verifyer installiert und aktiv.

Ehrlich gesagt, bin ich inzwischen ziemlich verzweifelt, was das Thema angeht. Witzigerweise lassen sich die Entwicklerwerkzeuge nicht aufrufen. Keine Ahnung, ob das vielleicht ein Indiz für den Fehler sein könnte.

Hat jemand eine Idee? Oder noch Fragen?

Herzlichen Dank.

Since Thursday last week, I've not been able to receive or send e-mails.

I constantly receive the error asking for my password. It's the same for my hotmail account and my two gmail accounts.

Please help.

Carol

Hi, after the recent update i am not able to click on the File menu on extreme top left corner, i think it is due to the rounded corners of the selection box, the corner pixels are inactive when hovering over. This makes clicking harder, before i could click it blindly by moving the mouse to the top teft corner fast, now i have to aim it, please fix this.

I am looking for a way to adjust the settings, or really anything else, in a way that would result in the site being displayed like it should be because it is a rather integral part of the game and I really don't know where else to look anymore. Now, I suspect that it's because I switched to Ubuntu because I've never had this issue with Firefox while I still used Windows, but I really hope there's a way to resolve this. That being said, it seems to be specific to Firefox for Ubuntu because the colors show up in the menu when I use Opera on the same OS.

The four images I've added should show what I'm talking about (I really don't have a way to phrase this any better, sorry) and I really want Firefox to display the drop down menu like it is supposed to look: the colors themselves underneath the text. (it looks like Firefox on mobile now if that is any help in figuring out where to start, but I don't see why it would fail to show the site correctly on desktop)

The part of the site in the first two pictures is accessible without an account: Scrying Workshop

Edit: It occurs to me that I probably should list what I've tried already. - disabled enhanced tracking protection - checked my settings (colors are not overwritten) - tried it with a new profile - disabled all extensions - reinstalled Firefox