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New Message Button Does Not Work On TB v.140.0.1esr Local Folders

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[I am starting a new post because I was replying to someone else's post and it stopped working.]

After updating to TB v.140.0esr (then just now updating to v.140.0.1esr) from v.128esr, I cannot compose a new message in any Local Folders or my main virtual inbox. The +New Message button is there, but clicking it does nothing. It was working for over a decade before this.

However, going into the normal account folder inboxes DOES allow me to click the "+New Message" button and start/compose a new message.

I can still reply to messages in the local and virtual folders, just not start a new message.

I have tried disabling all security software. No luck.

I have ran Help > Troubleshoot mode with no addons. No luck.

When I create a new folder under Local Folders, clicking New Message still does nothing while in that new folder. But if I move that new folder to an existing email account, then go to the new folder, clicking New Message works correctly.

I am on Windows 10. I did use the addon Manually Sort Folders in the past, but not recently.

I ran the Check Error Console (ctrl+shift+J) on TB v.140.0esr. Here is the paste:


1752107893534 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. background.html WebExtensions: Import modules with new 'ChromeUtils.importESModule' implementation.js:34 Hello there, I'm BorderColors-D! background.js:11:9 CopySent2Current: 3.39 on Thunderbird 140.0 Received: pong

1.0.9 background.js:141:33 no migration CardBookXULNotifyListener.js:600:13 TypeError: can't access property "document", currentWindow is null implementation.js:568:15 1752107894980 addons.webextension.{a300a000-5e21-4ee0-a115-9ec8f4eaa92b} WARN Loading extension '{a300a000-5e21-4ee0-a115-9ec8f4eaa92b}': Reading manifest: Warning processing locales: An unexpected property was found in the WebExtension manifest. 1752107894980 addons.webextension.{a300a000-5e21-4ee0-a115-9ec8f4eaa92b} WARN Loading extension '{a300a000-5e21-4ee0-a115-9ec8f4eaa92b}': Reading manifest: Warning processing chrome_injectors: An unexpected property was found in the WebExtension manifest. New compose tab 5 with identity id1 styleswitcher.js:31:15 Applying new border style for identity id1 to tab 5 styleswitcher.js:45:13 New compose tab 6 with identity id1 styleswitcher.js:31:15 Applying new border style for identity id1 to tab 6


[I am starting a new post because I was replying to someone else's post and it stopped working.] After updating to TB v.140.0esr (then just now updating to v.140.0.1esr) from v.128esr, I cannot compose a new message in any Local Folders or my main virtual inbox. The +New Message button is there, but clicking it does nothing. It was working for over a decade before this. However, going into the normal account folder inboxes DOES allow me to click the "+New Message" button and start/compose a new message. I can still ''reply'' to messages in the local and virtual folders, just not start a new message. I have tried disabling all security software. No luck. I have ran Help > Troubleshoot mode with no addons. No luck. When I create a new folder under Local Folders, clicking New Message still does nothing while in that new folder. But if I move that new folder to an existing email account, then go to the new folder, clicking New Message works correctly. I am on Windows 10. I did use the addon Manually Sort Folders in the past, but not recently. I ran the Check Error Console (ctrl+shift+J) on TB v.140.0esr. Here is the paste: -------------------------------------------------- 1752107893534 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “<!DOCTYPE html>”. background.html WebExtensions: Import modules with new 'ChromeUtils.importESModule' implementation.js:34 Hello there, I'm BorderColors-D! background.js:11:9 CopySent2Current: 3.39 on Thunderbird 140.0 Received: pong 1.0.9 background.js:141:33 no migration CardBookXULNotifyListener.js:600:13 TypeError: can't access property "document", currentWindow is null implementation.js:568:15 1752107894980 addons.webextension.{a300a000-5e21-4ee0-a115-9ec8f4eaa92b} WARN Loading extension '{a300a000-5e21-4ee0-a115-9ec8f4eaa92b}': Reading manifest: Warning processing locales: An unexpected property was found in the WebExtension manifest. 1752107894980 addons.webextension.{a300a000-5e21-4ee0-a115-9ec8f4eaa92b} WARN Loading extension '{a300a000-5e21-4ee0-a115-9ec8f4eaa92b}': Reading manifest: Warning processing chrome_injectors: An unexpected property was found in the WebExtension manifest. New compose tab 5 with identity id1 styleswitcher.js:31:15 Applying new border style for identity id1 to tab 5 styleswitcher.js:45:13 New compose tab 6 with identity id1 styleswitcher.js:31:15 Applying new border style for identity id1 to tab 6 -----------------------------------------------

Giải pháp được chọn

Solution:

You have to set an account as the "default" account.

Go to Account Settings, then pick which one should be your main account. On the top of it's page choose:

Set as Default

Now my +New Message button works again!

Hopefully TB gets updated so users get alerted when that is the problem. I have used this email client for a long time and did not expect this behavior.

Thanks to everyone everywhere who worked on this!

Đọc câu trả lời này trong ngữ cảnh 👍 7

Tất cả các câu trả lời (2)

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Sorry for the trouble in https://support.mozilla.org/en-US/questions/1521801. The system was marking your posts as spam. I have informed the relevant people, and unmarked your message. You can continue posting there.

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Giải pháp được chọn

Solution:

You have to set an account as the "default" account.

Go to Account Settings, then pick which one should be your main account. On the top of it's page choose:

Set as Default

Now my +New Message button works again!

Hopefully TB gets updated so users get alerted when that is the problem. I have used this email client for a long time and did not expect this behavior.

Thanks to everyone everywhere who worked on this!

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