• Đã giải quyết

Edit bookmark box won't scroll or show me all my folders/subfolders

Edit bookmark box won't scroll or show me all my folders/subfolders: When are you going to fix this problem: https://support.mozilla.org/en-US/questions/968861 This used… (xem thêm)

Edit bookmark box won't scroll or show me all my folders/subfolders: When are you going to fix this problem: https://support.mozilla.org/en-US/questions/968861

This used to work fine. I don't want to mess with userChrome.css to get it to work. It should just work like it used to.

Thanks very much...

Được hỏi bởi cchato 1 tuần trước

Được trả lời bởi cchato 1 tuần trước

  • Đã giải quyết

Not all the extensions are showing on the toolbar...

Hey guys, Can you please tell me how to get my extensions to appear on the toolbar? As you can see from the image (titled "forFirefox03"), only one is shown. The images… (xem thêm)

Hey guys,

Can you please tell me how to get my extensions to appear on the toolbar? As you can see from the image (titled "forFirefox03"), only one is shown.

The images (titled "forFirefox01" and "forFirefox02") show all the extensions that I would like to have on the toolbar.

I've included the "About Firefox" (titled "forFirefox04") to show you which browser version I have.

I don't know if I need to show you the title names, but I'm used to Microsoft Answers, where I can put the images between the text, and here, I can't, so I'm assuming I have to show you them as names and images.

Được hỏi bởi Damo 2 tuần trước

Được trả lời bởi Damo 1 tuần trước

  • Đã giải quyết

Harmony Web Protection Privacy Policy

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox b… (xem thêm)

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

Được hỏi bởi KLewis727 1 tháng trước

Được trả lời bởi KLewis727 1 tháng trước

  • Đã giải quyết
  • Đã khóa

Two versions of Mozilla Firefox are installed on my PC.

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use. Both editions are 64-bit type but one is version 109.0.1 (… (xem thêm)

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use.

Both editions are 64-bit type but one is version 109.0.1 (11/04/2023) in

C:\Program Files\Mozilla Firefox and the other is version 128.0.3 (28/07/2024) in C:\Program Files (x86)/Mozilla Firefox.

I suppose it is illegal to have two versions of the same App., so the question is how can I delete the old version (109.0.1) without affecting or damaging the new version (128.0.3)?

Thank you, JOHN HATZITOLIOS

Được hỏi bởi rogergr311049 1 tháng trước

Được trả lời bởi rogergr311049 1 tháng trước

  • Đã giải quyết

Video/audio issue

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but sever… (xem thêm)

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

Được hỏi bởi Mike_Bath 2 tuần trước

Được trả lời bởi Mike_Bath 2 tuần trước

  • Đã giải quyết

Another program on your computer installed an add-on ... repeatedly with every restart

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To r… (xem thêm)

This issue is happening with every newly installed add-on, but not with add-ons installed on or before Aug 3, 2024. The add-ons are installed via addons.mozilla.org. To rule out the possibility that it's happening only with specific add-ons, I also installed one of the random recommendations on that page, Augmented Steam which has 54,248 users, and it happens with that one as well.

I'll click Enable, but the prompt appears every time I restart Firefox.

What I've tried (with a restart after each attempt):

  • Clear the startup cache
  • Delete extensions.json
  • Delete compatibility.ini
  • Via about:config deleted extensions.databaseSchema and extensions.getAddons.databaseSchema
  • Excluded Add-ons from syncing

I've noticed the following in extensions.json for each of the recent add-ons after restart:

  • syncGUID changes to presumably random new value
  • active changes from true to false
  • userDisabled changes from false to true
  • seen changes from true to false

Được hỏi bởi Lionel Holt 2 tuần trước

Được trả lời bởi Lionel Holt 2 tuần trước

  • Đã giải quyết

Economist article links fail

Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The art… (xem thêm)

Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The article actually appears very briefly but then gets overwritten by this error message. I am using an up to date Windows 10 PC.

When I go to Microsoft Edge this behavior does not occur. In Firefox I have tried clearing the data and cache but to no avail.

Any thoughts on dealing with this? I do not want to go through many heroic steps to fix this.

Được hỏi bởi Les 1 tháng trước

Được trả lời bởi Les 1 tháng trước

  • Đã khóa

contact firefox

hi i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not… (xem thêm)

hi

i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not working can sort it out

2ndly its hard to get in touch with your crap support line can you also make it easier to get hold of your team rather going through 1000x pages, why is everybody not keeping any proper contact information you and google are same [edited]. exceptionally down the drain support. [edited] sort it out. or else i have to take further action.

Được hỏi bởi jdoshi29 1 tháng trước

Lần cuối trả lời bởi Paul 1 tháng trước

  • Đã giải quyết

how to add extension icon to toolbar

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that … (xem thêm)

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that this extension icon can be added to the tool bar. I look forward to anyone's comments. Thanks

Được hỏi bởi arejfour 3 tuần trước

Được trả lời bởi cor-el 3 tuần trước

  • Đã giải quyết

Google search stops working intermittently in Firefox

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from M… (xem thêm)

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from Mozilla. Please fix this. It wasn't an issue before.

Được hỏi bởi Scott Provencal 3 tuần trước

Được trả lời bởi Scott Provencal 2 tuần trước

  • Đã giải quyết
  • Đã khóa

Pinned tabs disappears when opening new private window and closing first the normal firefox window

I'm using 128.0.3 (64-bit) for Windows, on Windows 10. 1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the no… (xem thêm)

I'm using 128.0.3 (64-bit) for Windows, on Windows 10.

1. I open Firefox normal window. It has some pinned tabs. 2. I open an additional private window 3. I close the normal Firefox window. Only the private window remains 4. I close also the private window 5. I restart Firefox normal window. The pinned tabs have disappeared.

Thank you. Adrian

Được hỏi bởi test127001 1 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

  • Đã khóa

trello

duplicate of /questions/1456576 thread since it has a reply Have been using Trello through Firefox my default set up for years. Currently can't access Trello through Fi… (xem thêm)

duplicate of /questions/1456576 thread since it has a reply

Have been using Trello through Firefox my default set up for years. Currently can't access Trello through Firefox. Can access Trello through Google Crome. How do I fix? never had this problem before?

Được hỏi bởi stephen.harvey 1 tháng trước

  • Đã giải quyết

Installation aborted because the add-on appears to be corrupt.

Installation aborted because the add-on appears to be corrupt. OmegaSwitch Hello, I encountered an error when trying to install the extension. I've never encountered a… (xem thêm)

Installation aborted because the add-on appears to be corrupt. OmegaSwitch

Hello, I encountered an error when trying to install the extension. I've never encountered anything like this before

Được hỏi bởi Sazex 1 tháng trước

Được trả lời bởi cor-el 1 tháng trước