"Load comments" button on Youtube
Hello;
This is a recent problem that is driving me nuts. Youtube comments are not showing, unless I click the "load comments" button shown here, which then opens the comments in a new tab; http://imgur.com/ilopohV
I've tried disabling my addons, restarted it in safe mode and nothing has helped. I have tried in two other browsers, and I'm not experiencing this issue. Any ideas on this? It's rather frustrating.
Giải pháp được chọn
Hello Cor-el.
Thank you for your reply. I have tried cache refresh, loading Firefox with and without addons enabled, clearing cookies and cache, have run in safe mode and I do not run Avast.
What actually worked, oddly enough was deleting the Youtube cookie; Tools>options>security>remove an individual cookie>highlighted Youtube.com and clicked removed cookies. Felt like the correct thing to do, so I thank you both for your replies.
This worked for me, hopefully this helps others. :)
- edit* clarification
Tất cả các câu trả lời (5)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.
- Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
Ah, thanks for replying Mathew. I was avoiding doing that, not really an option I'm willing to choose though I suppose I could use FEBE to back it up..
I'd rather not go through the process of resetting Firefox. Any other ideas, specifically related to why there is now a "Load comments" button?
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Also make sure that you aren't blocking cookies.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
This issue can be caused by Avast software/extension, see:
Giải pháp được chọn
Hello Cor-el.
Thank you for your reply. I have tried cache refresh, loading Firefox with and without addons enabled, clearing cookies and cache, have run in safe mode and I do not run Avast.
What actually worked, oddly enough was deleting the Youtube cookie; Tools>options>security>remove an individual cookie>highlighted Youtube.com and clicked removed cookies. Felt like the correct thing to do, so I thank you both for your replies.
This worked for me, hopefully this helps others. :)
- edit* clarification
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