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"Save as" dialog box doesn't come up, even though I have "Always ask me where to save files" selected (email attachments)

Được đăng

Recently, the "save as" dialog box quit appearing when I attempt to download email attachments. I have the "always ask me where to save files" box checked in the tools/options/general/downloads area. The box still appears when I use Chrome, but not when I use Firefox.

Recently, the "save as" dialog box quit appearing when I attempt to download email attachments. I have the "always ask me where to save files" box checked in the tools/options/general/downloads area. The box still appears when I use Chrome, but not when I use Firefox.

Giải pháp được chọn

Is it a Yahoo! mail attachment? Common issue in recent weeks. Try:

  • Copy the address from the Chrome address bar to the Firefox address bar, and bookmark that new address, and delete your old bookmark

Any luck?

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Google Update
  • Shockwave Flash 11.9 r900
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • 5.1.20913.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Garmin Communicator Plug-In 4.0.4.0
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Adobe Shockwave for Director Netscape plug-in, version 11.6
  • Unity Player 3.3.0f4
  • Musicnotes Viewer plugin 1.18.9 For more information visit www.musicnotes.com
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Photodex Presenter Plugin 4,10,0,2712
  • ScorchPlugin
  • Yahoo Application State Plugin version 1.0.0.7
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Ứng dụng

  • Firefox 25.0.1
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 5.1; rv:25.0) Gecko/20100101 Firefox/25.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/25.0.1/WINNT/en-US/

Tiện ích mở rộng

  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom)
  • Better Kongregate 4.1 (betterkongregate@matthewammann.com)
  • Greasemonkey 1.12 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (không hoạt động)
  • Webroot 2.0.0 ({8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda}) (không hoạt động)
  • Webroot Filtering Extension 1.0.0.14 (webrootsecure@webroot.com) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: NVIDIA GeForce 8800 GTX
  • adapterDescription2:
  • adapterDeviceID: 0x0191
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 4-3-2010
  • driverDate2:
  • driverVersion: 6.14.11.9745
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 8800 GTX Direct3D9 vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 9

Thay đổi cài đặt

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage: http://us.mg4.mail.yahoo.com/neo/launch?.rand=dnuic7mrgictm|http://www.kongregate.com/games/kingk/dream-world?kv_crystalp=yellow&kv_refpid=crystalp&kv_sid=141933&kv_sn=1
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 25.0.1
  • gfx.blacklist.suggested-driver-version: 257.21
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1385486765
  • places.history.expiration.transient_current_max_pages: 53616
  • places.history.expiration.transient_optimal_database_size: 85785148
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1384187440

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Có
gnittala 25 giải pháp 307 câu trả lời
Được đăng

Hello,

Can you please follow these steps and provide the value for the configuration 'browser.download.useDownloadDir'

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise!, to continue to the about:config page.

Can you please provide the values for the following keys

  1. browser.download.useDownloadDir
  2. browser.download.lastDir

Thank you

Hello, Can you please follow these steps and provide the value for the configuration 'browser.download.useDownloadDir' # In the [[Location bar autocomplete|Location bar]], type '''about:config''' and press '''Enter'''. The about:config "''This might void your warranty!''" warning page may appear. # Click '''I'll be careful, I promise!''', to continue to the about:config page. Can you please provide the values for the following keys #browser.download.useDownloadDir #browser.download.lastDir Thank you
cor-el
  • Top 10 Contributor
  • Moderator
17694 giải pháp 160088 câu trả lời
Được đăng

You can try to delete the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
You can try to delete the mimeTypes.rdf file in the Firefox profile folder to reset all file actions. *http://kb.mozillazine.org/mimeTypes.rdf *http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

Người tạo câu hỏi

gnittala:

browser.download.useDownloadDir;  user set  boolean  false
browser.download.lastDir   user set   string   I:\Excel\Rampart\Monterrey Village
gnittala: browser.download.useDownloadDir; user set boolean false browser.download.lastDir user set string I:\Excel\Rampart\Monterrey Village

Được chỉnh sửa bởi cor-el vào

gnittala 25 giải pháp 307 câu trả lời
Được đăng

The browser.download.useDownloadDir setting as false would mean that Firefox needs to prompt you for download actions. I will suggest you to try the option of deleting the mimeTypes.rdf file as suggested by cor-el. Please try that and let us know if it helped in resolving the issue.

Thank you

The browser.download.useDownloadDir setting as false would mean that Firefox needs to prompt you for download actions. I will suggest you to try the option of deleting the mimeTypes.rdf file as suggested by cor-el. Please try that and let us know if it helped in resolving the issue. Thank you

Người tạo câu hỏi

I deleted the mimes.rdf file and it didn't help. I reset firefox on the troubleshooting page and it didn't help.

/
I deleted the mimes.rdf file and it didn't help. I reset firefox on the troubleshooting page and it didn't help. :/
cor-el
  • Top 10 Contributor
  • Moderator
17694 giải pháp 160088 câu trả lời
Được đăng

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Người tạo câu hỏi

I started Firefox in safe mode and attachments still wouldn't download. I get a brief message saying "scanning an attachment" but then it goes away and nothing happens. As far as I can tell, nothing is downloaded, nothing is opened.

What really has me puzzled is that some days, it will work just fine for a couple of attachments, then it goes back to doing nothing. I assume it is a Firefox issue since I can still download email attachments on Chrome.

I started Firefox in safe mode and attachments still wouldn't download. I get a brief message saying "scanning an attachment" but then it goes away and nothing happens. As far as I can tell, nothing is downloaded, nothing is opened. What really has me puzzled is that some days, it will work just fine for a couple of attachments, then it goes back to doing nothing. I assume it is a Firefox issue since I can still download email attachments on Chrome.
gnittala 25 giải pháp 307 câu trả lời
Được đăng

Hello,

Is there an anti-virus running on your machine? If there is one running can you please check its activity log to see if it is deleting any of the downloaded files.

Thank you

Hello, Is there an anti-virus running on your machine? If there is one running can you please check its activity log to see if it is deleting any of the downloaded files. Thank you
jscher2000
  • Top 10 Contributor
8838 giải pháp 72242 câu trả lời
Được đăng

Giải pháp được chọn

Is it a Yahoo! mail attachment? Common issue in recent weeks. Try:

  • Copy the address from the Chrome address bar to the Firefox address bar, and bookmark that new address, and delete your old bookmark

Any luck?

Is it a Yahoo! mail attachment? Common issue in recent weeks. Try: * Clear cached files per [https://support.mozilla.org/en-US/questions/979039 Firefox will not download attachments - I have to switch to Safari to do that :(] * Copy the address from the Chrome address bar to the Firefox address bar, and bookmark that new address, and delete your old bookmark Any luck?
jscher2000
  • Top 10 Contributor
8838 giải pháp 72242 câu trả lời
Được đăng

Actually, instead of a bookmark, your home page address might be out of date, so you would need to update that. These articles have tips on that:

Actually, instead of a bookmark, your home page address might be out of date, so you would need to update that. These articles have tips on that: * [[How to set the home page]] * [[Startup, home page and download settings]]