In FireFox 13.0.1 I cannot open the street view in Google Maps. I get a blank page. I have two users set up on the computer, (WIn 7) and the second works OK
Some other videos also will not work. I have tried to run in safe mode but that did not help. I have had to use google chrome to see the images.
This started when my wife logged on and got a message "The user profile service has failed the logon. User profile cannot be loaded" When I went into Firefox most images would not display such as YouTube. I failed in trying to set up a new user for my wife so I did a system restore to several days earlier. This seemed to work and in fact Firefox seemed to be OK. I then updated some plugins and when I went back to Firefox I can play Youtube videos but not some others such as the Google Street View.
Any ideas
Được chỉnh sửa bởi BillR vào
Giải pháp được chọn
Thanks for the help. I uninstalled Flash 11.3 and installed Flash 10.3. Everything is working correctly now.
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This might be caused by a recent Flash 11.3 update.
See:
- https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox
- https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Giải pháp được chọn
Thanks for the help. I uninstalled Flash 11.3 and installed Flash 10.3. Everything is working correctly now.