Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

firefox sync will not allow me to use existing account, button does nothing

  • 4 trả lời
  • 27 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi HelloWorld

more options

Just upgraded from firefox 3... to 12.0 and I already have other machines running 12 with firefox sync. So on the new upgraded copy I pull down on tools/setup sync... and a window pops up with two buttons, 'Create a new account' and 'I have an Account'. The I have an account doesn't do anything ?

Do you have any suggestions ?

Just upgraded from firefox 3... to 12.0 and I already have other machines running 12 with firefox sync. So on the new upgraded copy I pull down on tools/setup sync... and a window pops up with two buttons, 'Create a new account' and 'I have an Account'. The I have an account doesn't do anything ? Do you have any suggestions ?

Tất cả các câu trả lời (4)

more options

Just uninstall your firefox completely by looking here : Uninstall Firefox

Then, download the latest version and install it and see if it works because I think directly upgrading from 3 to 12 may be a problem.

Được chỉnh sửa bởi Himanshu Garg vào

more options

Too much trouble right now, can't afford the time to reinstall all the addon's again. maybe on the next upgrade. Thanx

more options

See these posts for backup of all your firefox data : https://addons.mozilla.org/en-US/firefox/collections/chuck_baker/backups/

http://www.tucows.com/article/1610

Note : Please mark the problem as "Solved" if any reply helped you out.

more options

No, that's not the reason. I'm having the same problem on one machine that runs 12.0 and has always been upgraded with each version.