Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm
Đã lưu trữ

Operating system crashed. Had to reinstall OS. Are our bookmarks saved anywhere with Firefox or our online back up system, Carbonite, to "download" ??

babsr1

Operating System crashed and had to reinstall. Our family had many bookmarks saved. Does Firefox maintain a list of a user's bookmarks to "reinstall" or "download" in these cases??

Operating System crashed and had to reinstall. Our family had many bookmarks saved. Does Firefox maintain a list of a user's bookmarks to "reinstall" or "download" in these cases??

Tất cả các câu trả lời (1)

Were you using Firefox Sync?
https://support.mozilla.com/en-US/kb/what-firefox-sync

Did you have Carbonite set up to backup Firefox data?
You would need to have saved places.sqlite or the bookmarks-yyyy-mm-dd.json file from the Firefox Profile folder.