Chủ đề này đã được lưu trữ.
Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.
Đã lưu trữ
Kaspersky settings all appear ok, but FireFox versions 5 & 6 will not open certain Web Pages
FireFox will not open the ASUS Support page under versions 5 & 6. Kaspersky Internet Security Version 11.0.2.556 was already installed prior to the upgrades and everything worked fine in accessing the ASUS Support Page under FireFox versions 3 & 4. Internet Explorer works fine in accessing the ASUS site, its only FireFox that is not allowing access.
FireFox will not open the ASUS Support page under versions 5 & 6. Kaspersky Internet Security Version 11.0.2.556 was already installed prior to the upgrades and everything worked fine in accessing the ASUS Support Page under FireFox versions 3 & 4. Internet Explorer works fine in accessing the ASUS site, its only FireFox that is not allowing access.
Tất cả các câu trả lời (1)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode