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problem signing in to some sites

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I can't sign in to Paypal using Firefox 3.6.12 or 4.0b9. I get an error screen labeled "Sorry — your last action could not be completed" with a messge 3014. Also, in Ebay, when I try to bid or buy on an item, I get the sign in page even though I'm already signed. If I click Sign In, it keeps looping back to the sign in page. Clearing cache and history has no effect. The problems occur in safe mode of Firefox. I don't have these problems in I.E. 8.0.6001. And these functions worked in Firefox until last November. I am running Vista Home Premium sp2 64 bit.

I can't sign in to Paypal using Firefox 3.6.12 or 4.0b9. I get an error screen labeled "Sorry — your last action could not be completed" with a messge 3014. Also, in Ebay, when I try to bid or buy on an item, I get the sign in page even though I'm already signed. If I click Sign In, it keeps looping back to the sign in page. Clearing cache and history has no effect. The problems occur in safe mode of Firefox. I don't have these problems in I.E. 8.0.6001. And these functions worked in Firefox until last November. I am running Vista Home Premium sp2 64 bit.

Tất cả các câu trả lời (1)

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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

  • [[Troubleshooting extensions and themes]