Seen reports that the Chase bank site requires Firefox 128.0 or later. Since you appear to be using Windows 8 the most current Firefox version you can run is Firefox 115 ESR currently at 115.31.0esr. You can try to change your Firefox version number to fool the Chase site. * In a new tab, type or paste ''about:config'' (with a colon) in the location (address) bar and press Enter/Return. Click the button accepting the risk. * In the search box in the page, type or paste '''forceVersion''' and pause while the list is filtered * Double-click the ''network.http.useragent.forceVersion'' preference to display an editing field, and change the value to '''128''' or '''140''' then press Enter/Return or click the blue check mark button to save the change.