Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chase website requires Firefox 128 or higher. Latest update shows Firefox 115.3. Any Solution?

  • 3 trả lời
  • 6 gặp vấn đề này
  • 221 lượt xem
  • Trả lời mới nhất được viết bởi James

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different browser or is there a solution? I am using Windows 7 Pro desktop. Thank you.

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different browser or is there a solution? I am using Windows 7 Pro desktop. Thank you.

Giải pháp được chọn

ftomasello said

I have this problem also with Chase. I have a Macintosh, macOS High Sierra Version 10.13.6. My Mozilla browser is Firefox 115, tried updating to Firefox 128, per Chase requirement, but wouldn't update. I've tried downloading Google Chrome per Chase requirement, but still that doesn't work. Do I need a new browser, new computer? Help, Please...

With the eol macOS 10.12, 10.13, 10.14 the most current Firefox you can run is Firefox 115 ESR currently at 115.30.0esr. https://support.mozilla.org/en-US/kb/firefox-users-macos-1012-1013-1014-moving-to-extended-support

Chrome/Chromium versions are outdated as macOS 10.13, 10.14 was dropped as of Chrome 117 and later.

If you can update your macOS to 10.15 or later then you will be able to run current versions of Firefox including the Firefox 145.0 Release and Firefox 140.5.0esr.

What you can do is try to fool the chase bank site with the method I posted above in my earlier reply.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

Hmm seen people say the Chase site is looking for Firefox 138.0 or later.

Other web browsers that are Chrome/Chromium based dropped support of the old eol Windows 7, 8, 8.1 back in 2023 so that is not an option nor safe security wise.

Mozilla is still the only ones supporting Windows 7, 8, 8.1 with Firefox 115.30.0esr and planned for updates till 115.33.0esr next year unless Mozilla extends updates again. https://support.mozilla.org/en-US/kb/firefox-users-windows-7-8-and-81-moving-extended-support

You can try to change your Firefox version number to fool the Chase site.

  1. In a new tab, type or paste about:config (with a colon) in the location (address) bar and press Enter/Return. Click the button accepting the risk.
  2. In the search box in the page, type or paste forceVersion and pause while the list is filtered
  3. Double-click the network.http.useragent.forceVersion preference to display an editing field, and change the value to 128 or 140 then press Enter/Return or click the blue check mark button to save the change.

I have this problem also with Chase. I have a Macintosh, macOS High Sierra Version 10.13.6. My Mozilla browser is Firefox 115, tried updating to Firefox 128, per Chase requirement, but wouldn't update. I've tried downloading Google Chrome per Chase requirement, but still that doesn't work. Do I need a new browser, new computer? Help, Please...

Giải pháp được chọn

ftomasello said

I have this problem also with Chase. I have a Macintosh, macOS High Sierra Version 10.13.6. My Mozilla browser is Firefox 115, tried updating to Firefox 128, per Chase requirement, but wouldn't update. I've tried downloading Google Chrome per Chase requirement, but still that doesn't work. Do I need a new browser, new computer? Help, Please...

With the eol macOS 10.12, 10.13, 10.14 the most current Firefox you can run is Firefox 115 ESR currently at 115.30.0esr. https://support.mozilla.org/en-US/kb/firefox-users-macos-1012-1013-1014-moving-to-extended-support

Chrome/Chromium versions are outdated as macOS 10.13, 10.14 was dropped as of Chrome 117 and later.

If you can update your macOS to 10.15 or later then you will be able to run current versions of Firefox including the Firefox 145.0 Release and Firefox 140.5.0esr.

What you can do is try to fool the chase bank site with the method I posted above in my earlier reply.

Được chỉnh sửa bởi James vào

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.