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Emails, apps and pulldown menus will not open

morrowken997 đã trả lời
ken69

I booted the computer this AM and firefox is acting up. I can go to my email accounts (2), but I can't open an email. Both act like this. They will open with MS Edge and all other functions seem to work on the computer except for firefox.

I tried searching for a solution using duckduckgo and google, many of the links wouldn't open and some that did, just loaded re-loaded, but never finished. Pulldown menus, where they ask a question and click to see the anwer, don't work. They are frozen. Can see the cursor highlight the menus, however it will not allow any interaction with them.

I restarted the computer, there was an update, and I had it update. No change with firefox. I reinstalled firefox. No change. For the moment, I'm out of ideas. Anyone have any thoguhts about this, please help. Thanks in advance. Ken

I booted the computer this AM and firefox is acting up. I can go to my email accounts (2), but I can't open an email. Both act like this. They will open with MS Edge and all other functions seem to work on the computer except for firefox. I tried searching for a solution using duckduckgo and google, many of the links wouldn't open and some that did, just loaded re-loaded, but never finished. Pulldown menus, where they ask a question and click to see the anwer, don't work. They are frozen. Can see the cursor highlight the menus, however it will not allow any interaction with them. I restarted the computer, there was an update, and I had it update. No change with firefox. I reinstalled firefox. No change. For the moment, I'm out of ideas. Anyone have any thoguhts about this, please help. Thanks in advance. Ken

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Giải pháp được chọn

No need to respond to this. I got it to work by going to control panel then to programs, uninstall and tried to uninstall firefox. Before it would start, It asked if I wanted to restore, that it could fix some problems. I tried it, it worked. While I still have issues, like no + on the tabs to open a new one, at least it worked. Sorry if I bothered anyone by posting.