Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Administrator

more options

Community Volunteers is when it said my account is not active [ can NOT get to talk to Contact or Support ] Just keeps going to community help

Community Volunteers is when it said my account is not active [ can NOT get to talk to Contact or Support ] Just keeps going to community help

Tất cả các câu trả lời (13)

more options

Hi, do you mean this page that loads if you click the "Join our Community" link: https://support.mozilla.org/contribute ? or some other page?

Are you able to sign in to your Firefox Account -- for example, at https://accounts.firefox.com/signin -- or does that provide a similar message?

more options

Since you can post on this SUMO forum this indicates that your Firefox account is working properly. Are you trying to use services like editing an knowledge base article that are restricted and require to be part of a specific group ?

more options

It says Account setting

more options

My Account Continue Account setting

more options

It Says on this page that since i can post on this SUMO [ What is SUMO ? ]My Account is orking Properly & am i trying to use services like editigan knowledge based article thatare restricted and required to be part of a specific grope [NOT TO MY KNOWLEDGE I ANM NOT ]

more options

working properly sorry for ALL The Mistakes

more options

SUMO is this site, SUpport.MOzilla.org.

You are trying to edit a Knowledge Base article here on SUMO? I don't know the requirements for that. It used to be very wide open, but they might have changed over the years.

more options

Note that you do not need to create a new reply, you can edit a reply if you made a mistake. For a reply, "Edit this post" is in the three-dot menu next to a reply. You can find "Edit this question" under the "Question Tools" menu in the sidebar.

more options

I was just trying to join the Mozilla Community login [TRYED TO ] would NOT log in & said my account was not active then got a message while talking to you saying that my account is in order or i would not be able to talk to you here [BUT Still can NOT log in ]

more options

Log in to Community that is

more options

What is the community where you can't log in? What page?