all my PDF attachments when saved/opened became invalid empty 0 bytes files
Hello,
I have problem opening/saving PDF attachments. Recently I started to also have troubles with ".doc" attachments.
If I want to open the PDF attachment in Thunderbird I get an blank page. If I want to save it, the saved file is empty and in folder it shows 0 bytes although in the message the attachments the file has the right size. If I choose open with Acrobat reader , absolutely nothing is happening, the Acrobat do not open, now file is displayed.
Other colleagues can open the same message in Thunderbird and see/save pdf attachments without problems. I reinstalled both Thunderbird and Acrobat reader without any change
What else should I try?
I attach 2 screenshots.
( recently I started having troubles with ".doc" attachments as well)
Thank you, Mihai
Tất cả các câu trả lời (3)
Same problem happening to me on Debian Bullseye with KDE Plasma, with at least PDF and ODT files.
Giải pháp được chọn
I managed to resolve the problem after a clean reinstall of Thunderbird: - uninstall program - delete C:\Users\user\AppData\Roaming\Thunderbird\ folder not deleted by uninstall - reinstall Thunderbird
Thanks! but more than a solution I think that is kind of a workaround...