Screen goes black when playing some videos -
Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.
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Same issue! I'm using a different browser till they get it fixed.
@ dogscouts
Could you please start a new thread for your question?
Then you can provide more information like your operating system and installed add-ons.
- https://support.mozilla.org/en-US/questions/new
- https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox
(locking)