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Password/logins won't save

d_a_renoir đã trả lời
d_a_renoir

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I tried to manually save a login information with Create New Login, but it tells me "An error occurred while trying to save this password".

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I tried to manually save a login information with Create New Login, but it tells me "An error occurred while trying to save this password".

Tất cả các câu trả lời (2)

Are there currently any logins visible on the about:logins page ?

It is possible that there is a problem with the logins.json (encrypted logins) and key4.db (key file; encryption key) files. You can try to rename/remove both files to see if that allows to store new logins. You lose existing logins, so you need to write them down or create a CSV backup.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Giải pháp được chọn

That didn't do anything. I ended up just resetting my profile and now it works again.