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roboform lower toolbox

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For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggestions are numerous but haven't helped at all. Something somewhere has been changed and it's most unfortunate but I cannot continue with Firefox. Chrome does load the lower toolbar with no problems ever. I dislike switching but unless help comes soon, I will be forced to. I am on Firefox all day every day and am slowly moving up through coding systems.

For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggestions are numerous but haven't helped at all. Something somewhere has been changed and it's most unfortunate but I cannot continue with Firefox. Chrome does load the lower toolbar with no problems ever. I dislike switching but unless help comes soon, I will be forced to. I am on Firefox all day every day and am slowly moving up through coding systems.

Tất cả các câu trả lời (1)

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willowcamp said

For years, never a problem. Suddenly, the Roboform lower toolbox, while being checked in the latest Firefox options, will not actually show up. The Roboform help suggestions are numerous but haven't helped at all. Something somewhere has been changed and it's most unfortunate but I cannot continue with Firefox. Chrome does load the lower toolbar with no problems ever. I dislike switching but unless help comes soon, I will be forced to. I am on Firefox all day every day and am slowly moving up through coding systems.

If you check Roboform options in Firefox -- see attached screenshots -- are both slider switches enabled?

I just installed Roboform as a test and it seems to work as intended. I think the lower toolbar is positioned based on what the Roboform add-ons tells the Roboform Windows application. Possibly that communication has broken down for some reason on your Firefox, but I don't know what to suggest to fix it.

New Profile Test

You could test in a new Firefox profile whether installing Roboform there allows the extension to work normally. That would imply there is a settings/data problem in your main profile, or possibly something else interfering. Here's how to do that test:

(1) Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Take a quick glance at the page and make a mental note of which Profile has this notation: This is the profile in use and it cannot be deleted. That is your current default profile.

(2) Click the "Create a New Profile" button, then click Next. Assign a name like Test2022, ignore the option to relocate the profile folder, and click the Finish button.

(3) Firefox will switch your default profile to the new one, so click the Set as Default Profile button for your regular one to avoid an unwanted surprise at your next startup.

(4) Scroll down to Test2022 and click its Launch profile in new browser button.

Firefox should open a new window that looks like a brand new, uncustomized installation. (Your existing Firefox window(s) should not be affected.) Please ignore any tabs enticing you to connect to a Sync account to get a clean test.

(5) Install Roboform and configure to show lower toolbars

Does it work any better in the new profile?

When you are done with the experiment, you can close the extra window without affecting your regular Firefox profile. (Test2022 will remain available for future testing. It's up to you whether you want to remove Roboform from that profile.)

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