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Firebox compatibility with Verizon

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Either one of the latest updates has caused Firefox browser not to be compatible with log in to verizon. When I enter the log in page it will not let me enter user name nor password. I can get to verizon thru chrome or internet explorer. I have asked verizon about such and they also have said firefox has become incompatible with Verizon. I have never had this situation until recently. Anyone else having this problem?

Either one of the latest updates has caused Firefox browser not to be compatible with log in to verizon. When I enter the log in page it will not let me enter user name nor password. I can get to verizon thru chrome or internet explorer. I have asked verizon about such and they also have said firefox has become incompatible with Verizon. I have never had this situation until recently. Anyone else having this problem?

Tất cả các câu trả lời (3)

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

I cannot enter "safe mode", it kicks me immediately out?????

Can you reach the username and password fields by using the tab key ?

It is possible that some other element is overlaying the login form, you can try to check this in the Inspector.

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.