Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Lost all bookmarks after syncing devices

  • 6 trả lời
  • 3 gặp vấn đề này
  • 231 lượt xem
  • Trả lời mới nhất được viết bởi zori6666

more options

Last week in response to a prompt I created a new Firefox account and agreed to sync all of my devices. One of those processes resulted in my losing all bookmarks from my Firefox browser on my laptop.

When I follow the "Restoring from Backups" steps here (https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them), under "Restore," only two dates appear -- both from after the date of syncing. So even if Firefox automatically backed up my bookmarks prior to the sync, I can't seem to access them.

Is there any way to find and restore my lost bookmarks?

Giải pháp được chọn

Hi Stymied47,

See if you have an older profile available. Type about:profiles in the address bar and press enter.

If you have an older profile, open the Root Directory folder. Your bookmark backups are stored there in the bookmarkbackups folder.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (6)

more options

Giải pháp được chọn

Hi Stymied47,

See if you have an older profile available. Type about:profiles in the address bar and press enter.

If you have an older profile, open the Root Directory folder. Your bookmark backups are stored there in the bookmarkbackups folder.

more options

It worked -- thanks so much! The "about:profiles" tip was what I needed.

more options

Hi Stymied47,

Great!

I'm glad I could help.

Enjoy!

more options

Lost all bookmarks, saved passwords, etc. after reinstalling FF even though FF said I wouldn't lose a thing. Went through this all to make sure I could make FF my default browser in Win 10. Any ideas on how I can find and restore all this data?

more options

Did you open about:profiles as advised as the "solution" in this support thread?

more options

Hello,i lost my bookmarks and have try it above soutions,but appear only bookmarks from 11.10.2019.I want to restore from 6.10.2019 .Please help me.Thank you