X
Nhấn vào đây để đến phiên bản di động của trang web.

Diễn đàn trợ giúp

Internet speed significantly slow on Firefox than on other apps

Được đăng

My wifi plan is of 50 Mbps. When checked on Firefox via Ookla speedtest it shows only 9 to 10 Mbps. It has been showing this since the past week, before that it was accurate to 50 Mbps. Also when checked on Ookla Speedtest app on Windows, the speed is accurate (50 Mbps). I was trying to attach screenshots but it is stuck on 'Loading'.

My wifi plan is of 50 Mbps. When checked on Firefox via Ookla speedtest it shows only 9 to 10 Mbps. It has been showing this since the past week, before that it was accurate to 50 Mbps. Also when checked on Ookla Speedtest app on Windows, the speed is accurate (50 Mbps). I was trying to attach screenshots but it is stuck on 'Loading'.

Giải pháp được chọn

OK That's a microsoft tool, btw. Save it for a rainy day.

If there isn't anything else, don't forget to mark your post as solved.

Great work!

Đọc câu trả lời này trong ngữ cảnh 1
Trích dẫn

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 32.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Thông tin chi tiết

Người tạo câu hỏi

I've attached screenshots below. They are tested simultaneously.

I've attached screenshots below. They are tested simultaneously.
Bài viết này có hữu ích với bạn không?
Trích dẫn
My_Cheese_Is_Slippin'
  • Top 10 Contributor
65 giải pháp 760 câu trả lời
Được đăng

Câu trả lời hữu ích

Hi MMG97, Connectivity issues can be tricky. And getting the best connection results takes some time. They also vary from time to time if you are wireless. I'm on ethernet cable. I have a 55 Mbps plan and I consistently download at 82 Mbps.

First of all, check that your proxy settings are the same in both Firefox and the app that you are using.

Second, I noticed that your speed tests were done using different servers. Always use the same server for comparison.

For some real help with internet connection issues and speedtests go to dslreports.com. They have lots of tools, articles, tips & tricks and a forum to ask questions.

Hope this helps.

Hi MMG97, Connectivity issues can be tricky. And getting the best connection results takes some time. They also vary from time to time if you are wireless. I'm on ethernet cable. I have a 55 Mbps plan and I consistently download at 82 Mbps. First of all, check that your proxy settings are the same in both Firefox and the app that you are using. Second, I noticed that your speed tests were done using different servers. Always use the same server for comparison. For some real help with internet connection issues and speedtests go to dslreports.com. They have lots of tools, articles, tips & tricks and a forum to ask questions. Hope this helps.
Bài viết này có hữu ích với bạn không? 1
Trích dẫn

Người tạo câu hỏi

Thanks for responding. The proxy settings on both the apps are on 'Auto' and as you said, I kept the servers same this time. Still the same result.

Thanks for responding. The proxy settings on both the apps are on 'Auto' and as you said, I kept the servers same this time. Still the same result.
Bài viết này có hữu ích với bạn không?
Trích dẫn
My_Cheese_Is_Slippin'
  • Top 10 Contributor
65 giải pháp 760 câu trả lời
Được đăng

Câu trả lời hữu ích

Hi again, I get a little better result when Firefox is set to Use System Proxy Settings.

What stands out to me in your screenshot is the unusually long ping. When I do a speed test the ping is normally 7-9 ms. Try different servers which will give you the fastest ping. They are usually the ones which are the closest to you.

Do you have an anti-virus which might be buffering your connection? Try to disable it temporarily and run another test.

Hi again, I get a little better result when Firefox is set to Use System Proxy Settings. What stands out to me in your screenshot is the unusually long ping. When I do a speed test the ping is normally 7-9 ms. Try different servers which will give you the fastest ping. They are usually the ones which are the closest to you. Do you have an anti-virus which might be buffering your connection? Try to disable it temporarily and run another test.
Bài viết này có hữu ích với bạn không? 1
Trích dẫn
My_Cheese_Is_Slippin'
  • Top 10 Contributor
65 giải pháp 760 câu trả lời
Được đăng

Hi MMG97, Another thought. Did you try re-booting your router/dsl?


Nevermind. I'm overthinking..

Hi MMG97, Another thought. Did you try re-booting your router/dsl? Nevermind. I'm overthinking..

Được chỉnh sửa bởi My_Cheese_Is_Slippin' vào

Bài viết này có hữu ích với bạn không? 1
Trích dẫn

Người tạo câu hỏi

I appreciate your help but I've tried everything. Not just on Firefox but this issue is consistent with Chrome and Microsoft Edge too. I don't think there's any issue with my wifi or router because the speeds on cellphones is accurate. I'm starting to think it has something to do with windows update I guess. XD Thank you for your help though. :)

I appreciate your help but I've tried everything. Not just on Firefox but this issue is consistent with Chrome and Microsoft Edge too. I don't think there's any issue with my wifi or router because the speeds on cellphones is accurate. I'm starting to think it has something to do with windows update I guess. XD Thank you for your help though. :)
Bài viết này có hữu ích với bạn không?
Trích dẫn
My_Cheese_Is_Slippin'
  • Top 10 Contributor
65 giải pháp 760 câu trả lời
Được đăng

I'm sorry to hear that we couldn't get the issue resolved today. Maybe you can get some answers from tenforums.com or microsoft community forum.

Good Luck!

I'm sorry to hear that we couldn't get the issue resolved today. Maybe you can get some answers from tenforums.com or microsoft community forum. Good Luck!
Bài viết này có hữu ích với bạn không?
Trích dẫn

Người tạo câu hỏi

Well god bless windows' 'uninstall updates' feature. I uninstalled the latest update and the speeds are back to normal. Thank you so much for keeping up with me anyways. :p

Well god bless windows' 'uninstall updates' feature. I uninstalled the latest update and the speeds are back to normal. Thank you so much for keeping up with me anyways. :p
Bài viết này có hữu ích với bạn không?
Trích dẫn
My_Cheese_Is_Slippin'
  • Top 10 Contributor
65 giải pháp 760 câu trả lời
Được đăng

Great! I'm glad you found the culprit! Can you keep the update from re-installing automatically?

Maybe this would help (temporarily): https://www.tenforums.com/tutorials/8280-hide-show-windows-updates-windows-10-a.html

Great! I'm glad you found the culprit! Can you keep the update from re-installing automatically? Maybe this would help (temporarily): https://www.tenforums.com/tutorials/8280-hide-show-windows-updates-windows-10-a.html
Bài viết này có hữu ích với bạn không? 1
Trích dẫn

Người tạo câu hỏi

I disabled the windows updates for now. If any problem arises I'll try that fix.

I disabled the windows updates for now. If any problem arises I'll try that fix.
Bài viết này có hữu ích với bạn không?
Trích dẫn
My_Cheese_Is_Slippin'
  • Top 10 Contributor
65 giải pháp 760 câu trả lời
Được đăng

Giải pháp được chọn

OK That's a microsoft tool, btw. Save it for a rainy day.

If there isn't anything else, don't forget to mark your post as solved.

Great work!

OK That's a microsoft tool, btw. Save it for a rainy day. If there isn't anything else, don't forget to mark your post as solved. Great work!
Bài viết này có hữu ích với bạn không? 1
Trích dẫn
Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.