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PREAMBLE: I am an Italian. I apologise for my bad English. I am not an information expert. I would need to be assisted at an expert's of firefox.

  • 2 trả lời
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  • Trả lời mới nhất được viết bởi cor-el

inter59
inter59
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Many months, my browser mozilla is manipulated. Screened initial of the browser it is not that one original. This one herself screened, it signals the origin of his spring with: resource://activity-streams/data/content/activity-streams.html#HOME And to each Internet connection, this message appears: Firefox can’t find the file at moz-extension://f1e27234-12bb-4db8-abb8-49bca918edfd/page-bar.html#?viewMessageOV=true&viewMessageRV=true&savePageMess_RR=true&loaded_Page=true&checkbox_RR=true. In customize Mozilla option, firefox start page, it is changed systematically I would need to be assisted at an expert's of firefox. Thank you for your help.

Many months, my browser mozilla is manipulated. Screened initial of the browser it is not that one original. This one herself screened, it signals the origin of his spring with: resource://activity-streams/data/content/activity-streams.html#HOME And to each Internet connection, this message appears: Firefox can’t find the file at moz-extension://f1e27234-12bb-4db8-abb8-49bca918edfd/page-bar.html#?viewMessageOV=true&viewMessageRV=true&savePageMess_RR=true&loaded_Page=true&checkbox_RR=true. In customize Mozilla option, firefox start page, it is changed systematically I would need to be assisted at an expert's of firefox. Thank you for your help.

Tất cả các câu trả lời (2)

mattcamp
mattcamp
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Premessa: sono italiano.

Follow these directions:

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

If you have problems understanding, here's the Italian version of that specific page: https://support.mozilla.org/it/kb/Ripristinare%20le%20preferenze

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cor-el
cor-el
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This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window