Both IE and Google Chrome will play Amazon videos, Firefox will not.

8 năm trước

13:13 24/4/17

I contacted Amazon,a nd they had me try several things, I finally uninstalled and re-installed Firefox, but problem persists

Answer 1 · 2017-04-24 20:13:54+00:00

14:05 24/4/17

Try:

Answer 2 · 2017-04-24 20:13:54+00:00

15:18 24/4/17

Proposed solution was not applicable to my version of Windows 8.1.

Answer 3 · 2017-04-24 20:13:54+00:00

16:21 24/4/17

Are there any media related messages in the Web Console (Tools > Web Developer)?

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

You can use "Ctrl+F5" or "Ctrl+Shift+R" to reload the page and bypass the cache to generate a fresh log.