Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Fox News Go through Directv doesn't launch gives Error: [Device:Device], but it works just fine with Micrsoft Edge and it used to work just fine on Firefox.

  • 4 trả lời
  • 2 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Fox News Go worked just fine up to a couple of months back when all of a sudden it would start to load and then instead of launching Fox News live I get on the black screen "Error: object Object". The other videos on Fox News main page launch and play just fine it seems to only affect Fox New Go. Fox New Go launches just fine using Microsoft Edge.

Fox News Go worked just fine up to a couple of months back when all of a sudden it would start to load and then instead of launching Fox News live I get on the black screen "Error: object Object". The other videos on Fox News main page launch and play just fine it seems to only affect Fox New Go. Fox New Go launches just fine using Microsoft Edge.

Giải pháp được chọn

After trying a number of suggestions, I finally determined that apparently the Firefox add on Video Download Helper was the culprit. I removed it, did a refresh on Firefox and after many months of frustration I can once again see Fox News Go. I hope this helps others.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (4)

more options

Sorry, I was in error above the black screen shows "Error: [object Object]" and not Error: [Device:Device] or Error: object Object without the brackets. Sorry I should have paid closer attention to my posting. sigalajoe

more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Giải pháp được chọn

After trying a number of suggestions, I finally determined that apparently the Firefox add on Video Download Helper was the culprit. I removed it, did a refresh on Firefox and after many months of frustration I can once again see Fox News Go. I hope this helps others.

more options

That for posting the outcome of your investigations.

I will mark your above reply as the solution.