Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

My Backup Bookmarks will not import now that I have restarted Firefox

  • 2 trả lời
  • 2 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

My firefox went wonky so I "refreshed", deleting all addon, cookies, etc, assuming it would fix the problem. Just in case I decided to manually back up my bookmarks, you have no idea how many I have, years of research is on there. sigh. Any way, Firefox loaded up all fresh and clean and I went to bookmarks/ import and backup tab / restore / choose file and chose the file bookmarks-2015-02-22.json and it said "This will replace all of your current bookmarks with the backup. Are you sure?" Yes I am sure, so I clicked OK, then a popup with 'Unable to process the backup file' appeared. I also tried the same route but instead of my manual backup file, I tried a few of the past automatic files and the same thing occurred. I need my bookmarks. Someone please help me. I back upped on firefox and I am trying to Import back into firefox. I use no other web engines. Running on windows 7, Firefox 35.0.1

My firefox went wonky so I "refreshed", deleting all addon, cookies, etc, assuming it would fix the problem. Just in case I decided to manually back up my bookmarks, you have no idea how many I have, years of research is on there. sigh. Any way, Firefox loaded up all fresh and clean and I went to bookmarks/ import and backup tab / restore / choose file and chose the file bookmarks-2015-02-22.json and it said "This will replace all of your current bookmarks with the backup. Are you sure?" Yes I am sure, so I clicked OK, then a popup with 'Unable to process the backup file' appeared. I also tried the same route but instead of my manual backup file, I tried a few of the past automatic files and the same thing occurred. I need my bookmarks. Someone please help me. I back upped on firefox and I am trying to Import back into firefox. I use no other web engines. Running on windows 7, Firefox 35.0.1

Tất cả các câu trả lời (2)

more options

So I closed out of firefox and reopened it and now everything is there. my bookmarks, addons, bookmark toolbar. Its as if the refresh never happened. I dont know what to do

more options

If you get 'Unable to process the backup file' then there is usuallya problem with the current places.sqlite file.

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

In what way did Firefox behave 'wonky'?


You can check for problems with the places.sqlite database file in the Firefox profile folder.