Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Update version 33.1 did not find bookmarks

  • 1 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi CoryMH

more options

I opened firefox, it was an upgrade to version 33.1 and all the bookmarks and saved passwords have gone. Now if I restart it is going to upgrade to version 33.1.1. This is the first upgrade in a few years that has lost the bookmarks and saved passwords. Windows 8.1.

Tất cả các câu trả lời (1)

more options

Hello,

If you are worried about losing your bookmarks, you can always back them up by following this guide:

After updating if you find that your bookmarks are lost, you can import this file:

You can also back up your profile information (including saved passwords) by following this guide:


Note that losing your information usually means that a file wasn't closed properly and was corrupted. Next time your bookmarks specifically are not recovered, try installing the Places Maintenance extension to run maintenance on the file that stores your bookmarks/browsing history information. Please read the following articles first as they provide helpful hints and instructions that may be relevant to you:

See also: Recover lost or missing Bookmarks

Let us know if that helps.

Được chỉnh sửa bởi CoryMH vào