Firefox not showing most "online payment" text boxes
Hello everyone. From a while now that I need to change to Google Chrome everytime I want to put my credit card details to buy something online. Simply because the text boxes in Firefox don't show. They're simply not there. There are very few websites where they show up for half a second and disappear right after. I've tried disabling "enhanced tracking protection", disabling all my plug-ins, changing the "hardware performance" option, cleaning cache and cookies. Nothing seems to work. I'm going crazy because I like firefox and I want to work always in this one browser, not changing each time I want to do a different task. Similar thing happens with some websites when they freeze before you explore them and the pop-up window comes asking you about the cookies. But some of these, the window disappears right away, so I can see the page but it's stuck, because I didn't manage to accept the cookies option
Please, can you advise me what can I do? It's getting very frustrating, I'm really considering moving everything to Chrome and I don't want to. Thank you.
Bellow you see an example of Firefox page and Chrome.
All Replies (6)
Hi,
To clarify: does the issue reproduce in a new profile? If so, have you reported it on WebCompat?
Hello Denys, and thank you for looking up on this. Yeah, the issue persists even in incognito firefox window, so it's not a "profile" issue only. I've also tried the troubleshoot mode and the issue is still there. I have no idea what to do about it, it's really frustrating. I just don't want to migrate to Google Chrome
A private window is not a new profile. See Manage Firefox profiles for how to create a new Firefox profile.
Denys மூலமாக திருத்தப்பட்டது
UPD There was a typo in my reply above, please check the updated version.
Denys மூலமாக திருத்தப்பட்டது
Sorry, I didn't know that. Anyway, I've tried creating a new profile, yes, but issue persists
Got it, thank you for checking. To be 100% sure, I'd update Firefox (looks like you're using v145).
If it doesn't change anything, then please report all the problematic websites on WebCompat, so that the team there could take a look. Please include:
- Your OS and Firefox version
- Detailed reproduction steps
- What you have already tried (particularly, mention that for you the issue persists in a new profile)
You can also post the links to your reports here, so that we can follow along.
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